Welcome to service now- List and Fiter

I have completed the List and filter activity still validation is shown as failed.  Can anyone help

• Question

Recommended for you Widget

in the "Recommended for you" everyone is seeing the same results on the widget because its pointing to employee profile; and we use the HR profile table In the "recommended for you" widget on the Portal, The similarity model used seems to be using th...

• Question
• Predictive Intelligence

Enable one-tap editing for incidents on Mobile Agent

Hello,I want to let fulfillers change values of incidents fields on Mobile Agent by simply tapping the field, and not by selecting three dots -> Edit.Is there such an option? Can I configure one?Thanks

• Question
• Agent Mobile App
• Zurich

AA

• Question

De duplication task is not creaed for same serial number

Hi Everyone,I am currently facing an issue with CMDB duplicate detection for the cmdb_ci_computer table and would appreciate your guidance.Identification Rule is configured as follows:Priority 1 → serial_numberPriority 2 → nameTwo CIs exist with the ...

• Question

Cloned Now Assist “Resolution Notes Generation” Skill Using OOB Skill Config Instead of Cloned one

Hello, I’m currently exploring the OOB Now Assist skill “Resolution Notes Generation” by cloning it. This skill contains a tool named “ShouldTriggerRecordAndKBLookup”, and I’m currently stuck at this point. As far as I understand, this tool checks th...

• Question

How to Import vCard Contacts to iCloud Securely?

Hi everyone, I have a vCard file with my contacts and want to upload it to my iCloud account so they sync across my Apple devices. What are the correct steps to do this properly?

• Question

ServiceNow Platform Implementation (Yokohama) Course - SNPI - LDAP User Import - Failed

Dear Community, I have undertaking On-demand Course ServiceNow Platform Implementation (Yokohama). Pretty new to ServiceNow, have completed CSA recently. Got stuck at one of the lab-SNPI - LDAP User Import - Failed. Wondering if any body can help/adv...

• Question

Is there a way to view OFT files as a web page?

Yes, there is a way to view OFT files as a web page. Since OFT files are Outlook templates, they cannot be opened in a browser directly. However, it is possible to convert them into web-friendly formats, such as HTML or MHTML, and then open them in a...

• Question

How to find a common assignment group for a given list of users?

Let's say I have a list of 3000 users with me.Each user is part of multiple assignment groups.how to find a common assignment that contains maximum number of users from the given list. 

• Question

Issue with Zurich Version

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; va...

• Question

Jira custom fields not populated in Servicenow flow actions

Hello team, we are trying to interate between Jira to SN [ Inbound] - we have created few custom fields in Jira , but we canot find the custom fields in Servicenow flow designer action item [ for example in lookup record] , we are using Jira spoke. d...

• Question

How to Display the Same Record in Two Different Form Views on Separate Tabs

I’m working in a Workspace where the default Incident "Details" tab shows the incident record using a Default form view. I added a second tab to the same MSI page to host a postmortem review, and I want this new tab to show the same incident record, ...

• Question
• UI Builder : Next Experience

Playbook tab not appearing in HR Workspace

Pretty sure this has been asked before, and I apologize. I created a simple playbook for HR which should trigger OK. But the tab is not appearing on workspace when the conditions are met.  I'm sure that it's a problem with the view / related list. If...

• Question
• Playbook Experience
• Process Automation Designer

Unable to import XML

I'm taking the CIS-ITSM Now Learning course. I'm facing issues with uploading an XML onto my instance. I'm receiving an error that the uploaded file type conflicts with organizational policy. Any suggestion on how I can resolve this issue so I can co...

• Question