Change notification font color

[prataprp]

Hi,

As you can see below screenshot, i want to change font color of additional comment in comment SNOW notification.

[Naveen4]

Hi,

goto the Notificationemailscripts---->

search for incident_comments  email script

then change

template.print('<p><font size="3" color="#808080" face="helvetica">' + gs.getMessage('${comments}') + '</font></p>');

Thanks,Naveen

[prataprp]

Not working.... i have already did this.

[Naveen4]

help me out with the notification for which you want to change the colour and check the notification for what it will contain section for the mail script.

[prataprp]

Hi Naveen,

Actually, this is working...

I am previewing the notification, it's not working, why I don't know.

But when I received email, the font was changed to gray. Also in email logs- I previewed email it's working properly.

Thanks for replying...