Smart Assessment Engine reference

  • Release version: Xanadu
  • Updated July 31, 2025
  • 3 minutes to read
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    Summary of Smart Assessment Engine reference

    The Smart Assessment Engine application in ServiceNow provides tools and components to create, manage, and trigger assessments efficiently. This reference covers essential elements such as roles, flow actions, testing capabilities, and migration of legacy metrics, enabling customers to leverage assessment automation within their workflows.

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    Roles

    Roles within the Smart Assessment Engine define permissions and access controls, ensuring that users have appropriate rights to interact with assessment-related data and functionalities securely.

    Flow Actions for Fulfillment Subflow Definitions

    Customers can define custom fulfillment subflows in Workflow Studio and utilize standard flow actions available in the ServiceNow AI Platform. These actions handle various aspects of fulfillment and inventory maintenance, promoting consistency in data retrieval and updates across workflows.

    Trigger Smart Assessment Action Form

    This form allows customers to add assessment actions directly to a flow or obtain a code snippet for scripting purposes, facilitating the triggering of Smart Assessment Engine assessments programmatically or through automation.

    Test Action Pop-up Window Settings

    When testing an assessment design, users select the Test option on the Trigger Smart Assessment action form. The pop-up window that appears enables specification of settings to validate the assessment configuration before deployment.

    Migration of Legacy Metric Types

    Legacy metric types are migrated into defined sections within assessment templates. Using the assessment template migration form, customers can specify which legacy metrics to migrate and review the migration results, ensuring smooth transition and data consistency in the updated Smart Assessment Engine framework.

    Reference topics provide the detailed descriptions of tables, properties, forms, and roles that are installed with the Smart Assessment Engine application.

    Roles in Smart Assessment Engine

    Roles determine the permissions and access in the Smart Assessment Engine application.

    Flow actions for fulfillment subflow definitions

    If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.

    Roles in Smart Assessment Engine

    Roles determine the permissions and access in the Smart Assessment Engine application.

    Flow actions for fulfillment subflow definitions

    If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.

    Settings in the Test action pop-up window

    You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.

    Trigger Smart Assessment action form

    Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.

    Roles in Smart Assessment Engine

    Roles determine the permissions and access in the Smart Assessment Engine application.

    Flow actions for fulfillment subflow definitions

    If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.

    Settings in the Test action pop-up window

    You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.

    Trigger Smart Assessment action form

    Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.

    How legacy metric types are migrated to sections in templates

    Legacy metric types are migrated to specific sections in the assessment templates in the Smart Assessment Engine application.

    Results of migrating a metric category to an assessment template

    You can use the assessment template migration form to specify the legacy metric type to migrate and to view the results of a migration.

    Roles in Smart Assessment Engine

    Roles determine the permissions and access in the Smart Assessment Engine application.

    Flow actions for fulfillment subflow definitions

    If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.

    Settings in the Test action pop-up window

    You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.

    Trigger Smart Assessment action form

    Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.

    How legacy metric types are migrated to sections in templates

    Legacy metric types are migrated to specific sections in the assessment templates in the Smart Assessment Engine application.

    Results of migrating a metric category to an assessment template

    You can use the assessment template migration form to specify the legacy metric type to migrate and to view the results of a migration.