Design an app

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • ServiceNow provides a unified design system that improves usability and performance. It supports accessibility standards and ensures a consistent look and feel across the ServiceNow AI Platform.

    Key design principles

    1. Follow ServiceNow design guidelines for consistency.
    2. Plan for responsive behavior to support multiple devices.
    3. Verify accessibility conformance for all UI elements.

    For more information, see Horizon Design System.

    Usage guidelines

    Start with user personas to define workflows and UI needs. Avoid unnecessary custom styling to preserve governance.