Hide a form from use in the ServiceNow AI Platform in Creator Studio

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Hiding a catalog item for your app's form effectively makes the form inactive. Hidden forms are unavailable in both the app and the catalog it belongs to.

    Before you begin

    To hide a form, you must be given permission to work on the app.

    About this task

    If a form hasn't been published yet, you can delete it instead of hiding it. See Delete a form in Creator Studio for details.

    You can hide only forms that have already been published. For more information, see Deploying your Creator Studio app.

    Procedure

    1. Go to All > App Engine > Creator Studio to see all the apps on the Creator Studio home page.
    2. Open the app that contains the form you want to hide.
    3. Select the form that you want to hide in the navigation panel.
      If you have multiple forms, make sure to select the form you're hiding.
      Figure 1. Select the form
      Select the appropriate form from the navigation panel
    4. Select the More actions icon .
    5. Select Form settings.
      Figure 2. Form settings menu option
      Menu option to edit form settings
    6. De-select the Make form visible to others option.
      Figure 3. Form settings modal
      Option to hide a form
    7. Select Save.

    What to do next

    Your admin must re-deploy the app to hide the inactive form (catalog item) on the production instance.