App Engine Management Center user interface

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of App Engine Management Center User Interface

    The App Engine Management Center (AEMC) provides a centralized interface for managing application development and governance tasks. Its Overview page offers a comprehensive view of intake, app, collaboration, and deployment requests for both App Engine and ReleaseOps, along with insights into developer and application metrics.

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    Key Features

    • AEMC Overview Page: Displays a high-level summary of all requests and metrics related to apps and releases.
    • Primary Navigation Bar: Allows navigation to different views including Requests, Pipelines, Release Management, Custom Apps, and Developers.
    • Requests View: Lists all types of requests segmented by approval status, including intake, app, collaboration, and deployment requests.
    • Pipelines View: Provides an overview of open deployment requests across instances and pipelines, with details on active deployment requests.
    • Release Management: Shows a complete list of ReleaseOps releases and associated deployment requests, available from version 28.2.1 onward.
    • Custom Apps: Offers visual representations of active applications and detailed information on custom apps in development or production.
    • Developers View: Displays metrics on total and active developers, with details on their contributions and request histories.

    Key Outcomes

    ServiceNow customers can efficiently manage application requests and monitor development activities through the AEMC. The interface allows for easy navigation between key components, granting visibility into deployment stages and metrics, which ultimately enhances application governance and collaboration efforts.

    Learn about the App Engine Management Center user interface.

    The App Engine Management Center provides a centralized experience for all of your application development and governance tasks.

    AEMC Overview page

    The AEMC Overview page provides a high-level view of all intake, app, collaboration, and deployment requests for both App Engine and ReleaseOps deployments. You can also see insights into your developer and application metrics, and metrics about the releases that are in progress, upcoming, and already completed.

    Navigating AEMC

    From the AEMC Overview page, you can navigate to additional views: Requests, Pipelines, Release management, Custom apps, and Developers by selecting the view in the primary navigation bar.

    Table 1. AEMC primary navigation bar
    Page Description
    Requests Complete list of each request type broken down by approval status. Requests include:
    • Intake requests
    • App requests
    • Collaboration requests
    • Deployment requests for ReleaseOps deployments
    • Deployment requests - Legacy for App Engine deployments
    Pipelines High-level view of the number of open deployment requests in each instance and within each pipeline. Selecting a pipeline or an environment in a pipeline displays all active deployment requests.
    Note:
    If you view deployment requests in a production instance, all Closed - Published deployment requests for that environment are listed.
    Release management Available starting with version 28.2.1 of AEMC. Complete list of ReleaseOps releases and details about each release. When you select a release number, you can view the deployment requests associated with the release and monitor progress.
    Custom apps Charts and graphs illustrating the status of your active applications, and a list of all custom apps in development or production. You can view details for individual apps, including usage information, deployment history, and collaborators.
    Developers Charts and graphs illustrating total and active developers, as well as developers by department. You can view details for individual developers, including the apps for which they are collaborators and their request history.

    Active deployment requests

    The Active deployment requests in the pipeline section of the AEMC Overview page shows the number of apps at each deployment stage within each of your pipelines. You can select Show all requests, Show requests, or Show published requests next to the corresponding sections to see an overview of each group of requests.

    Pipelines in each stage of deployment

    For a full picture of all your pipeline deployment requests, access the Pipelines page in AEMC. View all of your pipelines, quickly access each deployment request record, and filter each pipeline section to see only the requests that match your criteria.