Test logs record

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Test Logs Record

    The Test Results Item (test log) record captures detailed information regarding test execution and console logging. This data is stored in the Test Log (sysatftestresultitem) table, including browser console logs, test results, and error messages from the testing environment. Users can access specific test logs through the Test Log related list in the Test Results form.

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    Key Features

    • Status: Indicates the outcome of the test step, which can be Success, Failure, Success with warnings, Ignored, Warning, Waiting, Running, Skipped, Error, or Cancelled.
    • Type: Classifies the log as Step Result, Client Log, or Client Error.
    • Output: Displays results from the test log, including console logging details and reasons for failures or skips.
    • Step: Shows the name of the executed step, which may be blank for client logs.
    • Recorded Time: Tracks when each step or log entry was made.

    Key Outcomes

    By leveraging the test log records, ServiceNow customers can effectively monitor test executions, troubleshoot issues through error reporting, and manage client errors by allowing specific errors to be ignored or flagged. This functionality enhances testing efficiency and reliability, ensuring smoother deployments and updates.

    The Test Results Item (test log) record contains console logging and test execution information.

    During test execution, any information reported to the environment is recorded in the Test Log (sys_atf_test_result_item) table. This information can include browser console logging, results, and error messages recorded by step environments. You access specific test logs from the Test Log related list in the Test Results form.

    Field Description
    Status The result of the test log:
    Success
    Test step run passed.
    Failure
    Test step run failed.
    Success with warning(s)
    Test step passed but encountered client error(s) that were allowed as warnings in the Allowed Client Error table.
    Ignored
    Client error that has been allowed with a report level of Ignored.
    Warning
    Client error that has been allowed with a report level of Warning.
    Waiting
    Test or suite waiting to start.
    Running
    Test or suite is running.
    Skipped
    Occurs if an earlier test in the suite failed and Abort on failure is set to true.
    Error
    An error occurred in the test framework. For example, the test runner halted or the server encountered an unintended scenario. The error message appears in the Summary field of the Steps Results record for the step that threw the error.
    Cancelled
    User canceled the test or suite.
    Type Type of test log:
    • Step Result
    • Client Log
    • Client Error
    Note:
    If a Client Error, you can optionally add it as an ignored or warning entry in the Allowed Client Errors. Doing so prevents the allowed client errors from affecting ATF test executions when they recur in future test runs. For more details, refer to Allowed client errors.
    Output Output generated for the test log.
    • For a step result, the console logging and test execution outputs from the step, including any explanation why a step failed or was skipped.
    • For a client log, the log entry text.
    • For a client error, the actual client error is displayed.
    Step Name of the step executed. This field may be blank for a client log.
    Test Result Reference to the test result associated with this step result. Click Reference field icon to view detailed test result information.
    Description For a step result, the actions performed in this test step.

    For a client log, blank.

    For a client, this message displays: This client error occurred on the page in Browser Type Browser Version (for example, Chrome 62.0.3202.62).
    Start time Time at which this test step started executing.
    End time Time at which this test step finished executing.
    Duration Time duration it took to execute this test step.
    Recorded at Time at which this step or log entry was recorded.
    Allow listed client error Reference to the Allowed Client Error record (if any). Click Reference field icon to view the Allowed Client Error record for this client error.