Working with published forms

After a form has been published, you can update it, undo changes, and hide it from being visible.

Changing published forms

It’s inevitable. You deploy your app and find that you need to revise the questions on your form. No problem! Just edit the form as you did when you created it.

Editing a form creates a new Draft version of the form that you can update and then Mark as ready when you’re finished. Any changes you save to the Draft version won’t affect the catalog item in your deployed app. To update the forms in the deployed app, you must redeploy the app.

Undoing form changes

You can select the Undo all changes option, available in the form header's more options icon (), to reset a form to the most recently published version.

Hiding forms

Hiding a catalog item for your app's form effectively makes the form inactive. Hidden forms are unavailable in both the app and the catalog it belongs to. If you want to remove a published form from your app, hide it.

Deleting forms

You can delete only unpublished forms.

• If a form is in Draft state, you can just choose not to Mark as ready.
• If you know that you'll never need a Draft form again, you can delete it. For more information, check out Delete a form in Creator Studio.
• If the form is in a Published state, you can hide it so it no longer appears in the catalog. See Hide a form from use in the ServiceNow AI Platform in Creator Studio for more information on hiding forms.