Time Off template

Build an application in App Engine Studio (AES) using the Time Off Requests template to schedule employee vacations and time-off.

To use the Time Off template, install this application from the ServiceNow Store.

Create a time off application to streamline the process for employees to request time off through a single mobile or web-based form. Managers are notified via email when a request is submitted. They can use a mobile app or a web-based portal to view historical and pending requests by month or year for an employee or their entire team. This allows the manager to make informed decisions, improve planning for upcoming work, or identify where shifts must be covered. Employees are automatically notified when their requests are approved or rejected and why. If plans change and updates to an approved request are required, the employee can edit and resubmit their requests for approval through the portal.

For more information on creating an application using a template, see Create your app using an application template.

Time Off template contents

The following tables, experiences, automated workflows, and roles are included in the Time Off template for App Engine Studio (AES).

Tables in the Time Off app template

Table label [name]	Description
Time Off Request Table [x_<company-code>_<my_time_off_request_app>_request]	Track time off requests that employees create using the Time Off Request app. For example, the employee name, creation date, manager, requested days off, and state of the time off request.

Experiences in the Time Off app template

Experience	Experience type	Description
Time Off Request | Default view	Form	Form for managers and admins to use as a template for time off requests.
Time Off Request | Workspace	Form	Workspace where managers can view, submit, and approve or reject time off requests. The workspace also contains historical records which can be viewed by team, employee, and time.
App name | Portal	Portal	Portal for managers and admins to view, submit, and approve or reject time off requests and for employees to view, edit, review, or cancel their time off requests.
App name | Workspace	Workspace	Workspace where managers and admins can use view, submit, and approve or reject time off requests.
Time Off Request | Record	Form	Form that managers can use to view, submit, and approve or reject time off requests.
Time Off Request | New	Form	Users can create new (save, submit, or cancel), update (save, submit, delete, or cancel), and review (approve or reject) time off requests.
Mobile app	Mobile experience	Employees can request time off and access their requests. Managers can submit, view, update, approve or reject time off requests using your organization's iOS or Android app.
Dashboard	Mobile experience	Managers and admins can view time off requests using your organization's iOS or Android app.

Automated workflows in the Time Off app template

Workflow name	Workflow type	Description
Time off request - Send comments	Flow - record	Sends a notification to an employee or manager when a comment has been added to a time off request.
Daily Time Off inactivating records	Flow	Updates the remaining time off on Time off request records until the remaining days is set to 0.
Time Off Req Approved	Email	Notifies an employee of an approved time off request.
Time Off Req Updated/resubmitted	Email	Notifies managers of updated/resubmitted time off requests.
Time Off Comments	Email	Notifies an employee or manager of a comment added to a time off request.
Time Off requests - Send notifications	Flow - record	Sends a notification to an employee or manager when a time off request state changes. The notification contains details from the time off request.
Time Off Request Cancelled	Email	Notifies an employee or manager of a cancelled time off request.
Time Off Request Rejected	Email	Notifies an employee of a rejected time off request.
Time Off Request - updated/resubmitted	Flow - record	Sends a notification to an employee or manager that a time off request is updated/resubmitted.
Time Off Req Submitted	Email	Notifies a manager when a time off request is submitted.
Time Off Request	Email	Employees can draft, request, approve, reject, and cancel time off requests.

Roles in the Time Off app template

Role title [name]	Description	Contains roles
Manager [x_<company-name>_ <my time_off_request_app>.manager]	Managers can submit, view, approve, and reject time off requests	Create, Read (all), Edit (all)
Employee [x_<company-name>_ <my time_off_request_app>.employee]	Employees can submit, view, edit, and cancel time off requests	Create, Read (own), Edit (own), Delete (own)
Admin [x_<company-name>_ <my time_off_request_app>.admin]	Admins can manage the time off app and view all records	Create, Read (all), Edit (all), Delete (all)
Public	Public users require no login to access features or functions within the application.	Role contains no access by default.