Headless Browser setup for Linux

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The ServiceNow® Headless Browser for Automated Test Framework provides automation so you can skip having to manually open a browser during testing. The Headless Browser setup is available in both Linux and Microsoft Windows. This topic covers the setup for Linux.

    Important:
    Headless Browser is a legacy feature of ATF; it is recommended to instead use the ATF Test Generator and Cloud Runner application. Cloud Runner offers you an easy setup and a seamless user experience. You can install Cloud Runner from the store app.
    If you are an on-premise instance user, you must continue using the Headless Browser option. Cloud Runner is not currently available for on-premise instances.

    There are several sequential procedures to follow in the one-time setup.

    Prerequisites

    Note:
    MFA must be disabled in your instance to use the Headless Browser option.
    Role required: admin on your ServiceNow instance and local administrator on the host machine.
    • Install the Docker application
    • Install Java Runtime Environment (JRE) 1.8 - required for keytool utility
      Note:
      The version must be Java 1.8, or errors result in your ServiceNow instance when trying to validate the certificate created with the keytool utility. To learn more, see Create encryption keys using the Java KeyStore keytool.
    • Install OpenSSL
    • Two-way communication
      • There must be two-way communication between the instance URL and your server.
      • Find the IP address of your server and get your hostname. You can use one or both of them, but you need at least one. Make sure the address or hostname are visible from your ServiceNow instance.
      • See My IP Address to find the IP address ranges of your instance. You can then configure your server to allow inbound access to all of the indicated IP addresses/ranges.
      • Use Port 2376 or your own default port for this procedure. Make sure your server's firewall rules allow inbound requests on this port from the IP addresses you get from the instance.
      Note:
      If you don't have a hostname and are connecting via the IP address, you can enter the IP address and put "localhost" in the Hostname environment variable.

    Steps to set up the Headless Browser for Linux

    Follow these six steps (plus verification) to set up the Headless Browser for Linux.