Create a record
Inserts a single record in a specified table.
Before you begin
Role required: sn_cli_metadata.cli_admin, sn_cli_metadata.cli_user, or admin
About this task
Note:
You cannot insert multiple records using this command.
Procedure
Open your system's command-line tool and execute this command.
$ snc record create [--table table --data data]Pass in values for these arguments.
| Parameter | Description |
|---|---|
| table | Required. Name of the table in which to save the record. |
| data | Required. Field name and the associated value for each field to define in the specified record in JSON string format. |
Result
Example
$ snc record create --table incident, --data "{'short_description': 'Unable to open file', 'impact':'3'}"The system returns the record in JSON format.
{
"result": {
"active": "true",
"activity_due": "",
"additional_assignee_list": "",
"approval": "not requested",
"approval_history": "",
"approval_set": "",
"assigned_to": "",
"assignment_group": "",
"business_duration": "",
"business_service": "",
"business_stc": "",
"calendar_duration": "",
"calendar_stc": "",
"caller_id": "",
"category": "inquiry",
"caused_by": "",
"child_incidents": "0",
"close_code": "",
"close_notes": "",
"closed_at": "",
"closed_by": "",
"cmdb_ci": "",
"comments": "",
"comments_and_work_notes": "",
"company": "",
"contact_type": "",
"contract": "",
"correlation_display": "",
"correlation_id": "",
"delivery_plan": "",
"delivery_task": "",
"description": "",
"due_date": "",
"escalation": "0",
"expected_start": "",
"follow_up": "",
"group_list": "",
"hold_reason": "",
"impact": "3",
"incident_state": "1",
"knowledge": "false",
"location": "",
"made_sla": "true",
"notify": "1",
"number": "INC0010005",
"opened_at": "2021-01-27 22:49:11",
"opened_by": {
"link": "https://my-instance.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
"value": "6816f79cc0a8016401c5a33be04be441"
},
"order": "",
"parent": "",
"parent_incident": "",
"priority": "5",
"problem_id": "",
"reassignment_count": "0",
"reopen_count": "0",
"reopened_by": "",
"reopened_time": "",
"resolved_at": "",
"resolved_by": "",
"rfc": "",
"route_reason": "",
"service_offering": "",
"severity": "3",
"short_description": "Unable to open file",
"sla_due": "",
"state": "1",
"subcategory": "",
"sys_class_name": "incident",
"sys_created_by": "admin",
"sys_created_on": "2021-01-27 22:49:11",
"sys_domain": {
"link": "https://my-instance.service-now.com/api/now/table/sys_user_group/global",
"value": "global"
},
"sys_domain_path": "/",
"sys_id": "6a6a4f5cdbcae850d7055268dc9619d4",
"sys_mod_count": "0",
"sys_tags": "",
"sys_updated_by": "admin",
"sys_updated_on": "2021-01-27 22:49:11",
"task_effective_number": "INC0010005",
"time_worked": "",
"universal_request": "",
"upon_approval": "proceed",
"upon_reject": "cancel",
"urgency": "3",
"user_input": "",
"watch_list": "",
"work_end": "",
"work_notes": "",
"work_notes_list": "",
"work_start": ""
}
}