Generating forms with Now Assist

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Generating forms with Now Assist

    Now Assist for Creator in Creator Studio enables you to quickly generate forms by simply describing your desired form. Using AI-driven skills like Catalog item generation and App generation, Now Assist creates forms tailored to your specifications. Forms created with Now Assist are marked with an AI icon in the application banner. To use this feature, you must have thenow.assist.creatorrole assigned.

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    Key Features

    • Rapid form creation: Generate forms swiftly by providing directions or using pre-built examples.
    • Customization: More detailed input leads to forms that closely meet your requirements.
    • AI integration: Forms are generated using AI and machine learning technologies embedded in Now Assist.

    Important Considerations

    • Availability: Some AI model providers and Now Assist features may be restricted or unavailable based on your region, data center environment (such as FedRAMP, NSC DOD IL5, Australia IRAP-Protected), or regulated market status.
    • AI Limitations: Because AI predictions may not always be accurate or complete, you should thoroughly test and oversee AI-generated forms before deploying them, especially in sensitive areas like healthcare, finance, legal, or security.
    • Data Processing: Your form data may be transferred to centralized ServiceNow environments or third-party cloud providers (e.g., Microsoft Azure) for processing, handled according to ServiceNow’s compliance policies.
    • Data Collection: ServiceNow collects inputs, outputs, and edits to improve AI technologies. Customers can opt out of this data collection anytime.

    What This Enables You To Do

    With Now Assist in Creator Studio, you can accelerate app development by generating forms that meet your needs efficiently, reducing manual form design effort. However, you should remain mindful of AI limitations and compliance requirements, ensuring appropriate human review and testing before production use.

    Learn how Now Assist for Creator helps you to create forms for you in Creator Studio.

    Now Assist in Creator Studio overview

    While creating your app in Creator Studio, you can describe the form you want, and Now Assist generates the form for you.

    The application uses the Now Assist for Creator skills, such as Catalog item generation and App generation, to generate the forms.

    Note:
    You must be assigned the now.assist.creator role to create the forms using Now Assist.

    Now Assist in Creator Studio benefits

    The benefits of using Now Assist to generate forms in Creator Studio include the following:
    • Forms of your choice are created quickly with just a direction.
    • If you provide more details about your form while writing the direction, Now Assist can generate the form specifically to meet your needs.
    • You can also use the pre-available examples in the directions available to generate forms.

    Now Assist language availability notice

    Important:
    • Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the KB1584492 article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.
    • Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the KB0743854 article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.
    • Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.
    • Some AI products and skills are not available in Regulated Markets. For more information, see KB2593939: Regulated Markets AI Products/Skills Not Available. Be sure to check for availability updates in future releases.

    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.