Exploring the App Engine Management Center
Summarize
Summary of Exploring the App Engine Management Center
The App Engine Management Center (AEMC) is a centralized platform designed to streamline and unify the application development, deployment, and governance process within your organization. It supports managing the full lifecycle of applications—from idea submission through development, deployment, and monitoring. AEMC empowers admins to oversee requests for new applications, delegate permissions, and manage deployment workflows, improving governance and collaboration at scale.
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Key Features
- User Roles and Capabilities:
- Citizen and Pro Developers: Submit ideas, collaborate on app development, and send applications for review.
- App Engine Admins: Configure pipelines, review and approve app intake and collaboration requests, manage deployment and testing processes, and ensure apps are production-ready.
- Product Tiers: A base platform version of AEMC is freely available with standard features, while a premium subscription version offers additional capabilities. Customers should verify their entitlements for access.
- Integrated ReleaseOps: Starting with version 28.2.1, ReleaseOps is integrated into AEMC to enhance deployment workflows by supporting update set deployments, automation via ServiceNow Playbooks, and scheduled or on-demand releases. Developers can trigger ReleaseOps deployments directly in supported environments.
- Guided Setup and Migration: From version 29.2.1, ReleaseOps is included in AEMC guided setup. Existing pipelines can be migrated to ReleaseOps to take advantage of new deployment features.
Workflow
AEMC supports a structured workflow to manage app development and deployment:
- Developers submit application ideas.
- Admins review and approve intake requests.
- Development and collaboration proceed using App Engine tools.
- Apps are submitted for review once ready.
- Admins approve deployment requests and review test suite logs to verify readiness.
- Final approval moves applications into production instances.
Practical Benefits for ServiceNow Customers
By leveraging AEMC, customers can expect a unified environment that simplifies app governance, accelerates development cycles, and reduces deployment risks. The integration of ReleaseOps further automates and modernizes release management, enabling more reliable and efficient production rollouts. The tiered access model allows organizations to scale usage based on their needs and budget.
Learn about how the App Engine Management Center (AEMC) can help to centralize and streamline your application development and governance at scale.
App Engine Management Center overview
The App Engine Management Center (AEMC) is a powerful tool that innovates and unifies the application development, deployment, and governance experience. AEMC contains all of the features that you need to manage application development within your organization, from idea submission to deployment and then monitoring the app. Using AEMC, admins can manage requests for new apps and delegate development and collaboration permissions. Admins can also oversee the entire deployment process with insights into individual deployment requests, test suites, and scheduled deployments.
Starting with version 28.2.1 of AEMC, ReleaseOps is integrated into AEMC. See the ReleaseOps in AEMC section for more information.
App Engine Management Center users
| User | Description |
|---|---|
| Citizen and pro developers |
|
| App Engine admins |
|
App Engine Management Center workflow
The workflow for managing app development and deployment through an App Engine pipeline using the App Engine Management Center is outlined in the following list:
- Developers submit ideas for new applications to build.
- App Engine admins review and approve application intake requests.
- Developers and collaborators build custom applications using App Engine product offerings.
- Once an app is ready, developers submit the app for review.
- App Engine admins review and approve deployment requests, moving the app through their organization's unique pipeline.
- App Engine admins review test suite logs to verify that the application is ready to be deployed to production instances.
- App Engine admins approve apps for deployment to production instances.
ReleaseOps in AEMC
ReleaseOps is now integrated into AEMC. ReleaseOps improves on the existing pipelines deployment process by supporting the deployment of update sets, leveraging the automation capabilities of ServiceNow Playbooks, and enabling both scheduled and on-demand releases. To learn more about ReleaseOps, see Exploring ReleaseOps.
Developers working with update sets in version 28.1.2 of ServiceNow Studio and later can trigger ReleaseOps deployments directly within the development environment.