Get entitlement for AES apps

Install App Engine Studio (AES) by verifying that the application or the product and its associated applications have valid ServiceNow entitlements. An entitlement means you have a license to install the product.

Before you begin

Note:

An App Engine Studio subscription is required to install on a production or non-production instance. For more information, contact your ServiceNow representative.

Individuals performing entitlement must have a Now Support account and have permission to request applications for the instances under consideration.

Role required: admin

Procedure

1. Navigate to the ServiceNow Store.
2. Select Sign In and log in using your Now Support credentials.
3. Select the ServiceNow Products tab to view all available ServiceNow products.
   
4. Select App Engine Studio.

   The page lists all the applications that are associated with the AES product you're entitling.

   

5. Verify that you have entitlement to the product and applications by selecting Opt-in.
   Note:

   The Opt-in button is not available unless you purchased an AES subscription.
6. When the ServiceNow Store prompts you to read and accept the ServiceNow terms and conditions, select the check box and select Accept.

   Opting in to entitlement is a one-time process for each product.

   A check mark appears next to the product name, and the Manage Entitlement button appears. The button indicates that you're subscribed to the product and its associated applications.
7. Change the instances affected by the entitled applications by selecting the Manage Entitlement button and then specifying one of the following options:
   • Remove all existing entitlements
   • Entitle all instances
   • Entitle selected instances

Result

Install and activate AES. Navigate to All > My Company Applications and select App Engine Studio.