Module generation

  • Release version: Australia
  • Updated August 11, 2026
  • 1 minute to read

    • ServiceNow Otto generates application modules in UI Builder workspaces using natural-language prompts.

    Module generation overview

    With the introduction of the ServiceNow Otto module generation feature, you can describe the modules you need through a prompt instead of manually creating and configuring each module in UI Builder.

    The AI agent processes your prompts and generates various modules, including lists, records, URLs, scripts, dashboards, and folders.

    Module types

    The AI agent supports creating the following module types:
    Table 1. Module types
    Type Description
    List Displays records from a table with optional filters and views.
    Single record Opens a specific record form.
    New record Creates a record with optional role restrictions and views.
    URL Opens external or internal links with arguments and window configuration.
    Script Executes defined scripts with arguments and window settings.
    Dashboard Displays dashboard components.
    Folder Organizes modules hierarchically.
    For more information about the module types, see Application Navigator category.