Create a connection and credential for the Tableau spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
  • Create a connection and credential record for the Tableau Cloud application. The Tableau connection and credential alias uses these credentials to authorize actions.

    Before you begin

    Role required: ServiceNow admin or Tableau Cloud Site administrator

    Register your Tableau Cloud application.
    • If you’re using the Personal Access Token (PAT) authentication type, record the Personal Access Token Secret.
    • If you’re using the JSON Web Token (JWT) authentication type, record the Client ID and Client Secret.

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Select the TableauCloud record.
      The Connection & Credential Aliases page opens.
    3. Under the Related Links section, select Create New Connection & Credential.
    4. In the dialog box, fill in the fields.
      Table 1. Create Connection and Credential
      Field Description
      Please Enter the Connection Information
      Connection Name Name of the connection.

      This field is automatically set to Tableau Cloud Connection.

      Connection URL The URL used for connecting to the server on which Tableau Cloud is installed.
      Content URL The permanent name of the site to sign in to. The content URL appears in the URL path of Tableau content in your browser address bar after the Tableau Server URL.

      mySite is the content URL in the following example: http://<server or cloud URL>/#/site/mySite/explore.

      Please Enter the Credential Information

      Select the PAT or JWT authentication type. The fields change based on the authentication type that you select.

      Fields for the PAT authentication type
      Token Name The Token name that you provided while setting up the Tableau spoke by using the PAT authentication type.

      For more information, see Set up the Tableau spoke

      Token Secret The Token secret that you copied while setting up the Tableau spoke by using the PAT authentication type.

      For more information, see Set up the Tableau spoke.

      .
      Expiry Interval (sec) Life span of the generated Personal Access Token (PAT).

      Default value: 14400 sec

      Important:
      You mustn't modify the value of this field.
      Fields for the JWT authentication type
      Secret ID The Secret ID that you copied while setting up the Tableau spoke by using the JWT authentication type.

      For more information, see Set up the Tableau spoke.

      Secret Value The Secret Value that you copied while setting up the Tableau spoke by using the JWT authentication type.

      For more information, see Set up the Tableau spoke.

      Username User name, that is, the email address of the authenticated Tableau Cloud user.
      Client ID The Client ID that you copied while setting up the Tableau spoke by using the JWT authentication type.

      For more information, see Set up the Tableau spoke.

      Expiry Interval (sec) Life span of the generated JSON Web Token (JWT).

      Default value: 3600 sec

      Important:
      You mustn't modify the value of this field.
    5. Select Create and Get OAuth Token.

    Result

    A connection and credential record is created in the ServiceNow instance.