Zero Copy Connector for ERP

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Zero Copy Connector for ERP

    Zero Copy Connector for ERP is a ServiceNow scoped application designed to retrieve and update ERP data directly from systems of record like SAP. It supports ERP modernization by replacing complex legacy custom code with digitized workflows, enabling a cleaner ERP core and facilitating innovation without requiring deep legacy system knowledge. This approach reduces the workload for database administrators and developers by eliminating the need to create database views or endpoints within the ERP system itself.

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    Key Features

    • Model-Based Data Access: Uses models as the foundation for ERP applications, which include remote tables and extraction tables to read and update ERP system data.
    • App Development Support: Enables building of apps that interact with ERP data using ServiceNow Studio, Creator Studio, or Workflow Studio flows.
    • Predefined Data Products: Provides sets of predefined models and process extensions, facilitating faster development by users with limited SAP domain knowledge.
    • Integration with AI Agent Workflows: Supports agentic workflows in Now Assist starting from the Zurich Patch 4 release.

    Practical Use and Configuration

    To utilize Zero Copy Connector for ERP, customers must download and install the application from the ServiceNow Store. After installation, configure remote tables and connections to build ERP models for extracting and transforming ERP data. This setup allows customers to leverage ERP data effectively for app creation and workflow automation within the ServiceNow environment.

    Learning and Support Resources

    • Training modules such as Zero Copy Connector for ERP Fundamentals and App Engine for ERP Fundamentals.
    • Documentation on concepts, configuration, usage, and reference details to support implementation and development.
    • Access to cumulative release notes and version history via the ServiceNow Store.

    Benefits for ServiceNow Customers

    By implementing Zero Copy Connector for ERP, customers can accelerate ERP modernization efforts, reduce manual coding and maintenance overhead, and empower a broader range of developers to build ERP-related applications. This results in streamlined ERP data management, faster innovation cycles, and optimized resource allocation for database and development teams.

    Zero Copy Connector for ERP (enterprise resource planning) is a ServiceNow scoped application that enables you to retrieve and update ERP data from a system of record, such as SAP.

    Note:
    This scoped application was previously named ERP Data Hub and ERP Canvas.

    Legacy systems of record, such as SAP, can have old, complex custom code and data. The old information requires more time and effort to move to newer versions of the system of record. Use Zero Copy Connector for ERP to find and replace custom code with digitized workflows, resulting in a clean ERP core. This is the process of ERP modernization.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record. The database administrators and developers can then work on other projects, such as migration.

    Use models as the data foundation for ERP apps. These models include ERP system data in remote tables and extraction tables. The models enable you to read and update the ERP system. After you create models, you can use the extracted and transformed data to build apps that access the models. For example, use ServiceNow Studio or Creator Studio to build apps, or use the ERP data in flows within Workflow Studio.

    Zero Copy Connector for ERP data products are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. Data products accelerate the work so that building uses cases involving SAP data becomes a faster process that more developers can accomplish. For more information, see Zero Copy Connector for ERP data products.

    Note:
    For information about new and updated features in the Zurich release, see Zero Copy Connector for ERP release notes.

    Learning resources for Zero Copy Connector for ERP

    Learn more about Zero Copy Connector for ERP ServiceNow resources
    Zero Copy Connector for ERP has a several training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Zero Copy Connector for ERP Fundamentals

    App Engine for ERP Fundamentals

    ERP modernization: Working toward a clean core

    Request Zero Copy Connector for ERP on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use Zero Copy Connector for ERP, you must first download the application from the ServiceNow Store. If you don't see Zero Copy Connector for ERP on your instance after you’ve completed the download, clear your local cache.