ERP Semantic Mining

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of ERP Semantic Mining

    ERP Semantic Mining (formerly ERP Customization Mining) is a ServiceNow product designed to identify customized code candidates within your legacy ERP (Enterprise Resource Planning) systems. It helps rank these candidates for potential replatforming onto the ServiceNow AI Platform, enabling modernization of legacy ERP applications by building new apps using data from the existing ERP system.

    Show full answer Show less

    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will no longer be activated on new instances, but existing customers will continue to receive support.

    This tool, in conjunction with the Zero Copy Connector for ERP, facilitates faster modernization and orchestration of legacy ERP code and integrations, especially for systems like SAP. It enables innovation without requiring deep knowledge of the legacy system and reduces manual efforts for database administrators and developers by eliminating the need to create database views or endpoints in the original ERP system.

    Key Features

    • Identification and ranking of customized ERP code suitable for replatforming onto the ServiceNow AI Platform.
    • Integration with the Zero Copy Connector for ERP to streamline legacy system data usage and app development.
    • Support for reducing maintenance overhead, improving performance, and enhancing security through replatformed applications.
    • Facilitates freeing up database administrators and developers to focus on migration and other projects by automating candidate identification.
    • Accessible via download and installation from the ServiceNow Store, with necessary cache clearing steps to activate on the instance.

    Practical Use and Next Steps

    • Download ERP Semantic Mining from the ServiceNow Store and install it on your ServiceNow instance.
    • Configure connections to your ERP system to enable scanning and candidate identification.
    • Use ERP Semantic Mining tools to analyze legacy ERP code and prioritize candidates for replatforming onto the ServiceNow AI Platform.
    • Leverage available training and resources, including ServiceNow University courses and partner essentials, to maximize the value of ERP Semantic Mining.
    • Plan for future deprecation by considering alternative modernization strategies as ERP Semantic Mining may be hidden on new instances after Zurich.

    The ServiceNow® ERP Semantic Mining (formerly named ERP Customization Mining) product enables you to find application candidates with customized code your their ERP (Enterprise Resource Planning) system. ERP Semantic Mining ranks the candidate suitability for replatforming onto the ServiceNow AI Platform.

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    Zero Copy Connector for ERP and ERP Semantic Mining help organizations modernize and orchestrate legacy code, complimenting processes and integrations that are underserved with the existing system of record, such as SAP. Together, Zero Copy Connector for ERP and ERP Semantic Mining make it faster and easier for you to build applications on the ServiceNow AI Platform using data from a legacy ERP system.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record. The database administrators and developers can then work on other projects, such as migration.

    Note:
    For information about new and updated features in the Zurich release, see ERP Semantic Mining release notes.

    Learning resources for ERP Semantic Mining

    Learn more about ERP Semantic Mining ServiceNow resources
    ERP Semantic Mining has a number of training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Partner Essentials: Clean Core for App Engine

    ERP Semantic Mining Overview

    App Engine for ERP Fundamentals

    Get to a clean ERP core with ServiceNow ERP Semantic Mining

    Request ERP Semantic Mining on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use ERP Semantic Mining, you must first download ERP Semantic Mining from the ServiceNow Store. After you have completed the download, you may need to clear your local cache before ERP Semantic Mining appears on your instance.

    After you download ERP Semantic Mining, install it on your instance. For more information, see Install ERP Semantic Mining.