Install or update the ServiceNow IDE

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Install or update the ServiceNow IDE application (sn_glider) from the ServiceNow® Store.

    Before you begin

    Review the ServiceNow IDE application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Role required: admin

    About this task

    ServiceNow IDE is active by default on instances on the Australia release. Update to the latest version of the ServiceNow IDE to use the latest features.

    Procedure

    1. Navigate to Admin > Application Manager.
    2. Search for the ServiceNow IDE application (sn_glider).

      You can search for the application by its name or ID. If you can’t find the application, you might have to request it from the ServiceNow Store.

    3. Select the ServiceNow IDE application (sn_glider).
    4. Select Install or Proceed to Update.

      In the Review Installation Details dialog box, you can select the version to install, review any dependencies that are installed along with your application, and select whether to install the application now or later.

    5. In the dialog box, select Install.

    What to do next

    Create a workspace for your applications. For more information, see Create a workspace in the ServiceNow IDE.

    ServiceNow IDE uses the public npm registry (https://registry.npmjs.org) as its default package source. If your network blocks access to this registry, you must have access to an alternate registry to download packages and build applications in the ServiceNow IDE. If access to the public npm registry is blocked on your system, you must configure a private npm registry in your Package Manager user settings in the ServiceNow IDE. For more information, see Install an npm package from a private registry with the ServiceNow IDE.