Submit an action request from Service Catalog

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Submit an action request using the ServiceNow® Service Catalog form to request for actions to resolve issues causing your automations to fail.

    Before you begin

    Role required: sn_ac.automation_business_user, sn_ac.automation_technical_user, catalog_admin, or sn_ac.automation_admin

    Procedure

    1. Navigate to All > Automation Center > Build > Submit an Automation Request.
    2. On the form, fill in the fields.
      For a description of the field values, see Submit an Automation Request form.
    3. Select Submit.