Google Cloud Translator Service Spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Google Cloud Translator Service Spoke

    The Google Cloud Translator Service Spoke integrates Google’s translation capabilities into ServiceNow, enabling dynamic text translation and language detection. This spoke utilizes the Google Translate API (version v3) and is designed for use within the Dynamic Translation framework on the ServiceNow platform.

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    This integration requires installation from the ServiceNow Store and activation of the Dynamic Translation plugin.

    Subscription and Compatibility

    • Requires a ServiceNow subscription at Professional level or higher, including Dynamic Translation, or an Integration Hub subscription.
    • Supports Google Translate API v3.
    • Available for versions compatible with the Zurich release and later.

    Key Features

    • Subflows: Provides published subflows to detect language and translate text to multiple languages, which can be incorporated into custom flows for automation.
    • Actions: Includes actions to detect the language of input text, translate text to a single language, and translate text to multiple languages.
    • Connection Management: Uses an OAuth 2.0 JWT Bearer Grant token for authentication with Google Cloud and manages connection and credential information via an alias (GoogleTranslation), simplifying credential management across environments.

    Practical Application for ServiceNow Customers

    By implementing this spoke, customers can seamlessly add multilingual support within their ServiceNow workflows. This is particularly valuable for global organizations seeking to automate translation tasks and enhance user experience across different languages.

    The spoke’s modular subflows and actions enable easy integration into existing process automation, reducing the need for custom development and ensuring consistent translation quality through Google’s service.

    Implementation Considerations

    • Ensure the Dynamic Translation plugin is active and the Google Cloud Translator Service spoke is installed from the ServiceNow Store.
    • Set up a Google Cloud account to generate the required OAuth 2.0 JWT Bearer Grant token for authentication.
    • Configure the connection and credential aliases within Integration Hub to manage authentication efficiently across multiple environments.

    Provides subflows and actions to dynamically translate the user-entered text, and to detect the language of the text using the Google translation service.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Subscription

    This spoke requires one of the following subscriptions:See the Google Cloud Translator Service Spoke in ServiceNow Store.

    Supported versions

    Google Translate API version v3.

    Scope of the spoke in the Dynamic Translation framework

    To use Google Cloud Translator Service spoke in the Dynamic Translation framework, ensure that the spoke is installed in ServiceNow Store and the Dynamic Translation plugin is active. For more information, see Dynamic Translation.

    Spoke flows

    This spoke has no sample flows.

    Spoke subflows

    The Google Cloud Translator Service spoke provides subflows in the Published state to integrate with the Google translation service. These subflows can be used as part of other subflows and flows.

    Subflow Description
    Detect Language Contains a set of inputs, actions, and outputs to detect the language of the input text.
    Translate Text To Multiple Languages Contains a set of inputs, actions, and outputs to translate the input text to multiple languages.

    Spoke actions

    The Google Cloud Translator Service spoke provides actions to integrate with the Google translation service. Available actions include:

    Action Description
    Detect Language Detects the language of the input text.
    Translate Text To Single Language Translates the input text to a single language.
    Translate Text To Multiple Languages Translates the input text to multiple languages.

    Google account requirements

    The Google Cloud Translator Service spoke requires configuring your Google Cloud account to generate an OAuth 2.0 JWT Bearer Grant token.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    This spoke uses the GoogleTranslation alias record (sn_google_trans.GoogleTranslation) to authorize actions. For information about setting up the spoke, see Set up the Google Cloud Translator Service spoke.