Lenovo Spoke
Summarize
Summary of Lenovo Spoke
The Lenovo Spoke for ServiceNow, released in the Zurich version and updated as of July 31, 2025, enables customers to automate the retrieval of hardware asset warranty details directly from Lenovo. This integration facilitates seamless access to warranty information within your ServiceNow instance, enhancing asset management and support processes.
Show less
Key Features
- Warranty Information Retrieval: Automate downloading of asset warranty details via the Lenovo Warranty API v2.5, with potential compatibility for later versions.
- Single Action Availability: The spoke provides a specific action called Download Asset Warranty that connects to Lenovo’s API to fetch warranty data.
- Integration Hub Subscription Required: Use of this spoke mandates an active Integration Hub subscription.
- Connection Management with Aliases: Supports OAuth authentication and manages connections and credentials via aliases, simplifying configuration across multiple environments.
- No Additional Plugin Dependencies: Lenovo spoke functions independently without requiring other plugins.
Key Requirements and Setup
- Client ID: Customers must obtain a Client ID from their Lenovo sales or service representative to authenticate API access.
- Connection and Credentials: Create and configure connection and credential records with OAuth details in ServiceNow to enable authenticated communication with Lenovo’s API.
- ServiceNow Store: The spoke is available through the ServiceNow Store, where additional apps and release notes can be accessed.
Practical Benefits for ServiceNow Customers
This spoke streamlines asset warranty management by integrating Lenovo’s warranty data directly into ServiceNow workflows. Customers can expect improved accuracy and timeliness of warranty information, reduced manual effort, and enhanced automated processes triggered by ServiceNow events. The use of connection aliases also ensures easy maintenance and scalability across different environments.
Get the warranty details of your hardware assets from Lenovo.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Integration Hub subscription
This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.
Supported versions
This spoke was built for Lenovo Warranty API v2.5, but may be compatible with later versions.
Spoke requirements
You should have the Client ID provided by Lenovo. If you don’t have one, contact your organization's Lenovo sales or service representative.
Spoke dependencies
The Lenovo spoke doesn't have a dependency on any other plugin.
Spoke actions
The Lenovo spoke provides action to automate downloading asset warranty information when events occur in your ServiceNow instance. Available action is as follows:
| Action | Description |
|---|---|
| Download Asset Warranty | Connect to the Lenovo Warranty API to download asset warranty information. |
Connection and credential alias requirements
Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.
To use the actions in the Lenovo spoke, you must create a connection and credential record to authenticate and connect to Lenovo. For more information, see Create a connection and credential for Lenovo spoke