Employee experience

Examining the impact of process automation on business performance and employee engagement.

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ARTICLE

IT’s hunt for non-tech talent

Companies are looking farther and wider to find people to fill a growing IT skills gap

Explore more in employee experience

How AI is changing the future of work
Feature

How AI is changing the future of work

The rise of generative AI marks a turning point for the workforce. Here’s how leaders can adapt to thrive.

Mar 24, 2025
How AI is ushering in a new era of HR
Feature

How AI is ushering in a new era of HR

AI in HR: Unlocking smarter hiring, personalized development, and better employee engagement. Learn more.

Mar 07, 2025
Most in-demand AI and machine learning skills in 2025
Feature

Most in-demand AI and machine learning skills in 2025

AI is changing how businesses operate and whom they need to hire and train

Mar 18, 2025
IT’s hunt for non-tech talent
Article

IT’s hunt for non-tech talent

Companies are looking farther and wider to find people to fill a growing IT skills gap

Mar 11, 2025
Now onboarding: Agentic AI
Article

Now onboarding: Agentic AI

AI poses strategic, personnel, and measurement opportunities and challenges for today’s CHRO

Jul 28, 2025
The expanding CHRO toolkit: Redefining tomorrow’s HR leadership
Article

The expanding CHRO toolkit: Redefining tomorrow’s HR leadership

Next-generation HR leaders will need to know more about business strategy, data, and AI

Nov 19, 2024
HR leaders get ready for the upskilling revolution
Roundtable

HR leaders get ready for the upskilling revolution

Helping employees learn new skills used to be just one of the many jobs of the CHRO. Now it takes center stage. How upskilling and reskilling are shifting in a GenAI world.

Nov 18, 2024
The AI-disrupted majority
Article

The AI-disrupted majority

Are we forgetting the workers facing a completely new set of challenges as work evolves?

May 12, 2025
The biggest little employee ecosystem
Article

The biggest little employee ecosystem

Discover how an AI-powered enterprise ecosystem enhances employee growth and solves business challenges simultaneously.

Apr 11, 2025
AI will impact the nonprofit workforce too
Article

AI will impact the nonprofit workforce too

AI can transform nonprofit jobs. With reskilling, nonprofits can harness AI to streamline their operations and do greater good for more people. Learn more.

Apr 11, 2025
The four-dimensional workforce in the era of AI
Article

The four-dimensional workforce in the era of AI

Stay competitive by deploying the right people to the right work at the right time

Apr 11, 2025
We’re on the cusp of a human capability revolution
Q&A

We’re on the cusp of a human capability revolution

Professor Dave Ulrich says HR leaders must focus on business results more directly. AI can help.

Jul 03, 2024
AI will transform legal services delivery
Article

AI will transform legal services delivery

Artificial intelligence will help attorneys focus on work that matters 

Apr 11, 2025
The new power couple: AI and people
Article

The new power couple: AI and people

With the right skills, employees and organizations can thrive in the age of AI

Apr 11, 2025
Tribeca Films: Alt Shift Life
Article

Tribeca Films: Alt Shift Life

“Alt Shift Life,” a Tribeca Studios production, in partnership with ServiceNow, follows three inspiring people who have confronted unique challenges.

May 06, 2024
Investing in people, not just technology
Article

Investing in people, not just technology

A company’s greatest resource is its employees, who should be invested in even during tough times

Mar 11, 2025
Is it time to hire a chief skills officer?
Article

Is it time to hire a chief skills officer?

As AI transforms the workplace, it’s a person’s skills—not job title—that truly matter

Jan 22, 2024
The business case for wearable devices
Q&A

The business case for wearable devices

Wearable devices are still in their infancy, but it has the potential to change how work gets done

Mar 06, 2024
How to spot employee blues
Article

How to spot employee blues

Workers generate vast amounts of data every day. Why not use it to find out how they’re feeling?

Mar 04, 2024
Gen AI will take your job (and make it better)
Article

Gen AI will take your job (and make it better)

Emerging tech such as robotic process automation, process mining, real-time digital dashboards, and GenAI promise to transform jobs and humanize work.

Oct 24, 2023
6 ways to boost your experience game
Article

6 ways to boost your experience game

A great digital experience is a key competitive advantage for business. Find out six key steps to separate yours from the pack.

Feb 08, 2024
HR leaders, the workforce is changing
Article

HR leaders, the workforce is changing

Efforts to digitally transform HR will fail without a deep understanding of business’s most valuable asset: people.  

Sep 29, 2023
The procurement process made seamless
Article

The procurement process made seamless

Companies today rely on a patchwork of systems in the procurement process that burn time and energy. Find out how a seamless experience solves this problem.

Jan 15, 2024
The future is skills, not jobs
Article

The future is skills, not jobs

As work culture continues to shift, many organizations are shifting to a focus on skill-based talent for getting work done effectively. Here’s why.

Mar 12, 2024
To grow your cybersecurity muscle, look inside
Article

To grow your cybersecurity muscle, look inside

Cyber attacks are on the rise and talent is scarce. To address the cybersecurity talent shortage, consider retraining the staff you already have.

Mar 04, 2024
Building a learning democracy
Article

Building a learning democracy

Can a more inclusive approach to skills and technology transform India’s economy? 

Jun 14, 2023
How to mold sustainability pros
Article

How to mold sustainability pros

Who cares about ESG? The answer is nearly everyone. Companies need an influx of talent to help them meet ambitious ESG goals.

May 16, 2023
Betting the future on innovation
Article

Betting the future on innovation

Innovation expert Amantha Imber calls for Australian organisations to adopt new workstyles and AI to insulate against an uncertain year.

Apr 19, 2023
The office is back, but you may not recognize it
Article

The office is back, but you may not recognize it

Employers are bringing in architects to create spaces that reflect the way of work in a post-pandemic world.

Nov 06, 2023
Unlock the Middle East’s potential for women in tech
Q&A

Unlock the Middle East’s potential for women in tech

Iliana Montauk on what Western companies gain by scouting and hiring farther afield.

Apr 17, 2023
Finding talent close to home
Q&A

Finding talent close to home

Companies unable to fill tech roles need to help their existing employees get things done, learn new skills, and grow into new roles.

Feb 13, 2025
Skills intelligence systems are the future
Article

Skills intelligence systems are the future

New technology pinpoints employee skills to help execs form better teams and drive business success.

Apr 05, 2023
Insights to help HR leaders navigate uncertainty in 2023
Article

Insights to help HR leaders navigate uncertainty in 2023

Tumultuous times provide a unique opportunity to make work better for people. Here’s how to seize it.

Apr 06, 2023
Welcome to the (shorter) working week
Article

Welcome to the (shorter) working week

The 4-day workweek is gaining traction, though it’s not for everyone.

Apr 05, 2023
Even jobs that require in-person work are going hybrid—albeit slowly
Article

Even jobs that require in-person work are going hybrid—albeit slowly

Manufacturing, retail, and healthcare are among the industries where adoption of hybrid work models has been slowest. That won’t be true forever.

Apr 05, 2023
Meet your AI work buddy
Article

Meet your AI work buddy

Researcher Nicolas Chapados explains how recent AI breakthroughs could change organizations forever.

Mar 11, 2025
Mapping the hybrid employee journey
Article

Mapping the hybrid employee journey

A tool from pre-pandemic times can help create a culture and employee experience to meet the needs of today’s distributed workforce.

Apr 05, 2023
How to build a learning culture
Q&A

How to build a learning culture

A conversation with ServiceNow’s Cat Lang.

Mar 06, 2024
Learning on the job
Article

Learning on the job

Knowledge workers need continuous learning to maximize their productivity.

Feb 11, 2025
The new rules of employee face-to-face time
Roundtable

The new rules of employee face-to-face time

In a hybrid world, it doesn’t matter who’s in the office the most. But how can you develop your team remotely?

Apr 05, 2023

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