More than half of U.S. companies expanded their plans to adopt artificial intelligence during the COVID-19 pandemic, according to PwC. The vast majority (86%) said they now consider AI a “mainstream” technology.
It took decades to reach this point. Today’s AI business applications and capabilities—which organizations use to automate processes, improve decision-making through data analytics, and engage more effectively with customers and employees—emerged from countless, often interconnected advances in computing, software programming, robotics, and research.
Here are several of the most significant moments in the evolution of enterprise AI.