Install the Data Collection Pack for ITSM

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • To enable the Data Collection Pack, you must activate Data Collection jobs.

    Before you begin

    Role required: Impact users

    Procedure

    1. Navigate to the Impact workspace on your instance.
    2. Navigate to All > Impact > Configuration > Value PA Data Collection Jobs.
    3. Select Value PA Data Collection jobs.
    4. Search for and select the following:
      • Impact VM - ITSM - Monthly Data Collection
      • Impact VM - ITSM - Historical Data Collection