Review App Engine artifacts

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Data Collection app contains a pre-build data metric structure for the ServiceNow Performance/Platform Analytics application.

    Table 1. Performance/Platform Analytics artifact types
    Artifact type Description
    Indicator Source Captures the basic data sets and commits them to the working memory of the platform to provide the foundation for the calculations. This is also called a data cube.
    Automated Indicator Basic calculation definition on the indicator source data set, potentially with additional filter conditions that you apply before making the calculation.
    Manual Indicator Metric for which there is no data set within the platform. Requires you to manually add a data point.
    Formula Indicator A more comprehensive calculation, such as % and ratio calculations that require multiple automated indicator data points for the calculation.
    Data Collection Jobs One data collection job that you can schedule to run every month, and another data collector for historical collection that you can run on demand.
    Widgets Configuration for the UI visualization of an indicator.
    Dashboard Display of a collection of widgets on a pane. This dashboard contains two tabs. One tab contains widgets showing quarterly values, and the other contains widgets showing monthly values.

    Artifacts by type

    The app contains the following artifacts for each of the above-specified artifact types.

    Table 2. Artifacts by type
    Artifact type Name
    Data Collection Job Impact VM – App Engine - Monthly Data Collection
    Data Collection Job Impact VM – App Engine - Historical Data Collection
    Dashboard Impact VM - App Engine
    Widget # of applications built by core development team (IT), using LCAP
    Widget # of applications (and/or services) built outside of core development team
    Widget Avg. time for application delivery (IT): idea to prod (weeks)
    Widget Avg. time for application delivery (LOB): idea to prod (weeks)
    Widget Former LCAP systems annual run-rate
    Automated Impact VM - # of applications built by core development team (IT), using LCAP
    Automated Impact VM - # of applications (and/or services) built outside of core development team
    Manual Impact VM - Avg. time for application delivery (IT): idea to prod (Weeks)
    Manual Impact VM - Avg. time for application delivery (LOB): idea to prod (Weeks)
    Manual Impact VM - Former LCAP systems run-rate