Set up the Amazon RDS spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Integrate the ServiceNow instance and Amazon RDS using AWS credentials to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription
    • Activate the Amazon RDS spoke
    • Role required: admin

    Create Credentials records for the Amazon RDS spoke

    Create Credential records for the Amazon RDS instance. The Amazon RDS spoke connection and credential alias uses these credentials to authorize actions.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credentials Aliases.
    2. Open for the record for Amazon RDS.
    3. From the Credentials tab, click New.
      The system displays the message What type of Credentials would you like to create?.
    4. Select AWS Credentials.
    5. On the form, fill these fields.
      FieldDescription
      Name Name to uniquely identify the connection record. For example, enter AWS Credentials.
      Active Option to actively use the credential record.
      Access Key ID Access Key ID of the user with full access to Amazon RDS.
      Secret Access Key Secret Access Key of the user with full access to Amazon RDS.
      Credential alias Associated credential record.
      Authentication Algorithm Custom authentication algorithm for outbound signing requests. Select Amazon RDS Auth Algorithm.
      Note:
      Do not directly modify the default authentication algorithm.
    6. Click Submit.