Creating an automation request

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • An automation request helps you to automatically streamline your business processes, reduce the time that you spend on manual activities, and reduce your costs.

    You can create an automation request in three ways. You can create a request by using the ServiceNow® Service Catalog, from Automation Center, or from Process Mining Workspace.