Test generation

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Test generation

    Test generation is a ServiceNow feature introduced in the Australia release that simplifies automated test creation by using ServiceNow Otto for Creator’s AI-powered Test generation skill. Users describe their test requirements in natural language, and the system automatically generates corresponding tests. Users can review and edit these generated tests before acceptance. This feature is designed exclusively for Next Experience UI users and builds on the Automated Test Framework (ATF).

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    Starting with the Australia release, Test generation is being prepared for future deprecation: it will no longer be installed on new instances and will be hidden, though existing instances will continue to receive support. Importantly, related tools like ATF Test Generator and Cloud Runner are not affected by this deprecation.

    Key Features

    • Automated test authoring: Allows users to create automated tests quickly by describing their requirements in natural language.
    • Review and edit capabilities: Generated tests can be reviewed and refined using updated prompts before acceptance.
    • Integration with ATF: Leverages the Automated Test Framework for test execution and management.
    • Exclusive to Next Experience UI: Available only to users working within this modern ServiceNow interface.
    • AI-powered generation: Utilizes artificial intelligence and machine learning to produce test scripts, with disclaimers regarding accuracy and the necessity for human oversight.

    Important Considerations

    • Deprecation notice: Test generation will be hidden and not installed on new instances, but existing customers will continue to have support. The deprecation does not affect other test-related tools such as ATF Test Generator and Cloud Runner.
    • AI limitations: The AI-generated outputs may not always be fully accurate or complete. Customers must test and evaluate results carefully and apply human oversight, especially when deploying tests in sensitive or high-impact environments.
    • Data processing and privacy: Test generation involves transferring data from customer instances to centralized ServiceNow environments or third-party cloud providers. Data use complies with ServiceNow internal policies and customers may opt out of data collection to improve AI models.

    Next Steps for Customers

    • Leverage Test generation to accelerate automated test creation while preparing for its future deprecation.
    • Continue using ATF and related tools for comprehensive test management unaffected by this change.
    • Exercise caution with AI-generated tests by validating all outputs thoroughly before deployment.
    • Review ServiceNow’s AI Acceptable Use Policy and data handling practices to ensure compliance.

    Simplify your automated test authoring by leveraging the power of ServiceNow's Test generation skill available with ServiceNow Otto for Creator. Simply describe your test requirements, and Test generation generates the test for you. You can then review the generated test before accepting it or make any edits with an updated prompt.

    Starting with the Australia release, Test generation is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
    Note:
    ATF Test Generator and Cloud Runner is not affected by this deprecation. Only the Test Generation application is planned for future deprecation.
    Note:
    Test generation leverages the foundation provided by the Automated Test Framework (ATF). Refer Automated Test Framework (ATF) documentation for further details.

    The Test generation skill is available only for Next Experience UI users.

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    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.