Industry Analyst Relations Contact Us To sign up to our distribution list, receive invitations to our analyst community calls or for general enquiries, email us at this address:
 AnalystRelations@servicenow.com AI & PLATFORM Susan Bell

Senior Director, Analyst Relations

  susan.bell@servicenow.com
 susanrbell

NOW PLATFORM, AI, GENERATIVE AI, DATA, ACCESSIBILITY, UX, DESIGN
 AI & PLATFORM Helene Barbier

Analyst Relations Associate

  helene.barbier@servicenow.com
  helene-barbier

 CORE BUSINESS WORKFLOWS Rachel Kuta

Director, Analyst Relations

  rachel.kuta@servicenow.com
  rachelkuta

EMPLOYEE EXPERIENCE, INTERNET/EMPLOYEE CENTER, HR SERVICE DELIVERY, TALENT DEVELOPMENT, TALENT ACQUISITION, WORKPLACE SERVICE DELIVERY, HEALTH & SAFETY, FACILITIES MANAGEMENT

 Corporate Elissa Houchin Group Vice President, Analyst Relations

  elissa.houchin@servicenow.com
  @ElissaHouchin
  elissa‑houchin Corporate Geoff McDonald

Senior Director, Analyst Relations

  geoff.mcdonald@servicenow.com
  @geoff_mcdonald
  gemcdonald

CORPORATE STRATEGY, CUSTOMER SUCCESS, PARTNERS, LEARNING, FINANCIAL RESULTS

 CRM AND INDUSTRY WORKFLOWS Christine Randle

Director, Analyst Relations

  christine.randle@servicenow.com
  @CNRandle
  christinerandle

CRM, CUSTOMER SERVICE MANAGEMENT, FIELD SERVICE MANAGEMENT, SALES & ORDER MANAGEMENT, INDUSTRY PRODUCTS

 CRM AND INDUSTRY WORKFLOWS Ryan Walther

Analyst Relations Associate

  ryan.walther@servicenow.com
  ryanwalther

CUSTOMER SERVICE MANAGEMENT, FIELD SERVICE MANAGEMENT, SALES & ORDER MANAGEMENT, INDUSTRY PRODUCTS

 CRM AND INDUSTRY WORKFLOWS Chaundera Wolfe

Senior Manager, Analyst Relations

 chaundera.wolfe@servicenow.com
  chaundera

INDUSTRY PRODUCTS, TMT, PUBLIC SECTOR, RETAIL, FINANCIAL SERVICES

 

 DATA & ANALYTICS AND APP DEVELOPMENT Jack Smithey

Senior Manager, Analyst Relations

  jack.smithey@servicenow.com
  jacksmithey

DATA & ANALYTICS, INTEGRATION, LOW-CODE/NO-CODE APPLICATION DEVELOPMENT, PROCESS MINING, PROCESS AUTOMATION AND ORCHESTRATION

 FINANCE & SUPPLY CHAIN WORKFLOWS Rachel Kuta

Director, Analyst Relations

  rachel.kuta@servicenow.com
  rachelkuta

SOURCING AND PROCUREMENT OPERATIONS SUPPLIER LIFECYCLE OPERATIONS

 TECHNOLOGY WORKFLOWS Alexis Carena

Senior Director, Analyst Relations

  alexis.carena@servicenow.com
  alexiscarena

SERVICE OPERATIONS — IT SERVICE MANAGEMENT AND OBSERVABILITY/AI OPERATIONS (AIOPs), DIGITAL EMPLOYEE EXPERIENCE

 TECHNOLOGY WORKFLOWS Bob Reczek

Senior Manager, Analyst Relations

  robert.reczek@servicenow.com
  @BobReczek
  bob‑reczek

STRATEGIC PORTFOLIO MANAGEMENT, APPLICATION PORTFOLIO MANAGEMENT, ENTERPRISE ARCHITECTURE, CLOUD SOLUTIONS

 TECHNOLOGY WORKFLOWS Brian Price

Manager, Analyst Relations

  brian.price@servicenow.com
  brianprice

ASSET & CLOUD COST MANAGEMENT

 TECHNOLOGY WORKFLOWS Shaun Mayo

Senior Manager, Analyst Relations

  shaun.mayo@servicenow.com
  @stmayo
  shaunmayo

SECURITY OPERATIONS, RISK, ESG, OPERATIONAL TECHNOLOGY

 INTERNATIONAL AND GO-TO-MARKET Krista Burnett Smyrk

Director, Head of International Analyst Relations

  krista.smyrk@servicenow.com
  @kristaburnett
  kristaburnettsmyrk

INTERNATIONAL, FIELD GTM, PRICING & PACKAGING
 EMEA ANALYST RELATIONS Mona Farah Head of Analyst Relations, Europe, Middle East & Africa

  mona.farah@servicenow.com
  monafarah Asia Pacific Analyst Relations TZ Wong Head of Analyst Relations, Asia Pacific

  tz.wong@servicenow.com
  tzwong Asia Pacific Analyst Relations Kim McMillan

Director, Corporate Communications, Asia Pacific

  kim.mcmillan@servicenow.com
  kimberleymcmillan

 JAPAN ANALYST RELATIONS Mayuko Ogata

Head of Corporate Communications, Japan

  mayuko.ogata@servicenow.com
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