Welcome to the ServiceNow Analyst Relations (AR) Contact Page, where industry analysts can access the latest resources and contact our AR Team directly.
Industry Analyst Relations
Contact Us
To sign up to our distribution list, receive invitations to our analyst community calls or for general enquiries, email us at this address: AnalystRelations@servicenow.com
AI & PLATFORM
Susan Bell
Director, Analyst Relations susan.bell@servicenow.com susanrbell
Helene Barbier Analyst Relations Associate helene.barbier@servicenow.com helene-barbier
Corporate
Elissa Houchin
Vice President, Analyst Relations elissa.houchin@servicenow.com @ElissaHouchin elissa‑houchin
Geoff McDonald Senior Director, Analyst Relations helene.barbier@servicenow.com helene-barbier
Technology Workflows, Service Management, Aiops and Asset Management
Alexis Carena
Director, Industry Analyst Relations alexis.carena@servicenow.com @AlexisCarena alexiscarena
Strategic Portfolio Management, Devops, Service Graph and Cloud Observability
Bob Reczek
Senior Manager for IT Analyst Relations and Influencer Relations robert.reczek@servicenow.com @BobReczek bob‑reczek
Customer and Industry Workflows
Christine Randle
Director of Industry Analyst Relations christine.randle@servicenow.com @CNRandle christinerandle
Corporate, Erp Workflows
Geoff McDonald
Senior Director, Analyst Relations geoff.mcdonald@servicenow.com @geoff_mcdonald gemcdonald
APJ Communications Director
Kim McMillan
Director, Public and Analyst Relations Management kim.mcmillan@servicenow.com kimberleymcmillan
International Analyst Relations
Krista Burnett Smyrk
Director, Head of International Analyst Relations krista.smyrk@servicenow.com @kristaburnett kristaburnettsmyrkn
Employee Workflows
Rachel Kuta
Senior Manager, Industry Analyst Relations rachel.kuta@servicenow.com rachelkuta
Security Operations, Risk and ESG
Shaun Mayo
Senior IT Analyst Relations Manager shaun.mayo@servicenow.com @stmayo shaunmayo
AI & PLATFORM
Susan Bell
Director, Analyst Relations susan.bell@servicenow.com susanrbell
Helene Barbier Analyst Relations Associate helene.barbier@servicenow.com helene-barbier
Asia Pacific Analyst Relations
TZ Wong
Senior Analyst Relations Manager, Asia Pacific tz.wong@servicenow.com tzwong
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