Governance, Risk, and Compliance (GRC) Enable an integrated approach that builds operational resilience and mitigates risk. Spark action to address compliance and privacy issues, business disruption, third-party risks and cybersecurity threats across your enterprise. Watch Demo
GRC Overview 
Connect the business, security and IT with GRC The ServiceNow GRC family of products comprises Integrated Risk Management, Business Continuity Management, Privacy Management and Third-party Risk Management. Because these products are integrated on the ServiceNow AI Platform, you can share data and automate workflows across all functional groups to create a unified GRC program enterprisewide.
Built on the ServiceNow AI Platform Explore AI Platform Single data model Eliminate information silos with one data source for your enterprise. Get an integrated view of risk and compliance. Actionable insights Get work done faster with AI-powered experiences. Give everyone in your organisation the insights they need to make smarter decisions and improve business processes. Workflow automation Build, monitor and optimise highly efficient no-code automated workflows. Speed cross-functional response to risks and compliance violations.
Explore further Dive into overview articles on a variety of topics related to Governance, Risk and Compliance. Learn About ServiceNow See All Articles What is GRC? What is risk management? What is a risk management framework? What is third-party risk management? What is compliance management? What is operational resilience?
GRC Benefits 
Improve business resilience Comply with emerging regulations. Strengthen operations to drive efficacies, recover quickly from disruption and support growth. Watch Customer Video (5:06)
Gain real-time insights Use continuous monitoring to quickly react to changes in your compliance, business continuity, risk and third-party posture. Avoid costly consequences. See Case Study
Speed decision-making Get the right information to the right people through tailored workspaces, dashboards and intelligent automation to act with confidence. Watch Customer Video (4:57)
Engage all stakeholders Connect your frontline, risk and internal audit teams with a frictionless experience. Enable collaboration across teams and with vendors. Find Out How
Reduce costs Boost self-service and automate processes to decrease redundant or repetitive tasks. Let your employees focus on higher value work. Get White Paper Read Ebook
Integrated Risk Management
Integrated Risk Management supports your GRC strategy Identify high-impact technology and operational risks enterprisewide. Manage compliance requirements and prepare for emerging ones.
PRODUCT  Integrated Risk Management Transform manual, siloed and inefficient processes across your extended enterprise into an integrated, resilient risk program built on a single platform. Explore Product Get Data Sheet
Risk Management Monitor continuously to identify high-impact risks and make better-informed decisions. Policy and Compliance Management Automate and manage policy lifecycles and continuously monitor for compliance. Audit Management Use risk data to scope and prioritise audit plans and automate cross-functional processes. Operational Resilience Management Stay ahead of disruptions to better serve customers, deliver products and protect employees.
“We chose ServiceNow because it is a top-tier solution that gives us transparency and efficiency around risk and compliance management.” Bjørn Rasmussen ServiceNow Security Architect, Topdanmark Read Story See All Case Studies
Business Continuity Management
Business Continuity Management supports your GRC strategy Mitigate potential risks and recover more quickly from disruptions through integrated, actively managed operational resilience activities. Build, test and execute continuity plans across your enterprise.
PRODUCT  Business Continuity Management Strengthen operational resilience through risk mitigation, crisis management, plan testing and recovery workflows for any disruption or disaster. Explore Product Get Data Sheet
Business Impact Analysis Find and prioritise business services to produce recovery time and point objectives (RTO and RPO). Business Continuity Planning Scope plans to make sure that personnel are protected and assets are restored quickly after a disaster. Operational Resilience Management Stay ahead of disruptions to better serve customers, deliver products and protect employees. Exercise Management Practise recovery plans during normal operations to assess preparedness and plan accuracy.
“What I loved about ServiceNow from the beginning is its ability to connect the dots. You really get out of it what you put in. The more processes you have in ServiceNow, the more those dots are connected.” Travis West Business Resiliency Manager, Canadian Tire Watch Video (38:03) See All Case Studies
Privacy Management
Privacy Management supports your GRC strategy Manage privacy risks efficiently and stay compliant with evolving global data privacy regulations.
PRODUCT  Privacy Management Identify and manage privacy risks proactively with workflow automation. Unify and scale data privacy governance across your enterprise. Explore Product Read Product Brief
Privacy Case Management Triage, investigate and resolve privacy breaches. Privacy Impact Assessments Gauge risk by assessing how personal data is collected, used, accessed, shared, safeguarded and stored. Automated Control Testing Replace a point-in-time approach with ongoing monitoring to identify violations and respond faster. Third-Party Integrations Support data discovery of personal information and access to libraries of current regulations.
Third-party Risk Management
Third-party Risk Management supports your GRC strategy Reduce risk, protect your brand and improve organisational resilience across your third-party ecosystem.
PRODUCT  Third-party Risk Management Establish a consistent, repeatable and auditable enterprisewide approach to managing third-party risk with automated workflows. Explore Product Watch Video (2:08)
Onboarding, Offboarding and Renewals Due Diligence Perform due diligence and assessments at all third-party relationship stages with automated built-in processes. Third-Party Portal Connect and collaborate with third parties in a single place for all risk management activities. Risk Intelligence and Ongoing Monitoring Integrate targeted risk intelligence scores and ratings for insights and continuous monitoring. Concentration Risk Map Gain a comprehensive view of all third parties, engagements and their associated risk postures.
“As we move towards a world where risk and compliance is necessary for us to have competitive edge, ServiceNow’s products help us move the needle.” Anirban De Head of Technical Assurance and Automation, Uber Read Case Study See All Case Studies
Talk to an expert Connect with us to start creating experiences that help you manage risk and resilience in real time. Contact Us View Demos