Take control of your IT assets. Automate the end-to-end lifecycle for software, hardware and cloud assets to optimise costs while reducing risk. 
IT Asset Management (ITAM) Manage all your hardware, software and cloud IT assets from a single platform. Automate every stage of the IT asset lifecycle at scale while controlling costs and minimising licensing and leasing risks.
 Watch Demo Read Brief
ITAM Overview
One platform for enterprise automation Gain insights into IT asset costs, usage and compliance with AI and native intelligence. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise.  Get eBook Explore AI Platform
Featured products, apps and capabilities for IT Asset Management Software Asset Management Modernise software asset tracking to reduce spend, mitigate risk and take action across IT.  Hardware Asset Management Reduce costs and minimise risks for hardware and consumable assets. Enterprise Asset Management Control CapEx and OpEx, minimise risk and automate the full asset lifecycle.  SaaS License Management Manage SaaS costs and usage with meaningful insights and actionable data. Asset Management Executive Dashboard Oversee software, hardware and cloud technology at the executive level. Asset Onboarding and Offboarding Streamline the onboarding and offboarding of assets with digital workflows to manage the whole process. Contract and Renewal Management Renew hardware and software contracts through guided actions. Cloud Cost Management Gain visibility into your cloud infrastructure to manage resources, IT spend and risk.
Do more with IT Asset Management Combine IT Asset Management with other products and apps to solve the problems your business faces. Embrace speed and agility through automation. Differentiate your business with the secure, resilient delivery of technology.  Discover Solution
Explore further Dive into overview articles on a variety of topics related to ITAM. Learn About ServiceNow See All Articles What is ITAM? What is inventory management? What is enterprise asset management? What is software asset management? What is hardware asset management? What is IT asset tracking? What is provisioning? What is a barcode inventory system? What is the difference between ServiceNow and Jira?
Benefits
Benefits Take control of your hardware, software and cloud assets with IT Asset Management.
Modernise and automate IT Run ITAM where you plan, service and operate IT—on one platform, one data model and one architecture. Automate asset workflows at each stage of the asset lifecycle.
 Get eBook
Slash technology costs Minimise waste throughout the asset lifecycle by optimising software licences, tracking hardware assets and managing cloud resources. Free Up Budget
Reduce technology risk Align asset investments to business needs. Quickly identify and mitigate technology risks such as tech debt, shadow tech, vulnerabilities, licence compliance or lost assets. See White Paper
Platform
Built on the ServiceNow AI Platform ITAM includes AI and other powerful platform capabilities so you can simplify technology asset management and optimise cloud resources. Transform your business with a single, unifying platform for digital business.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forwards. 
 Explore AI Platform Watch Video (1:28)
Workflow automation Automate and transform digital workflows at an enterprise scale. Build and manage multiple complex workflows with no-code playbooks. 
 View Process Automation Designer Get Infographic
Single data model Say goodbye to manual data inputs, redundancy and siloed tasks. Eliminate information silos with one data source for your enterprise.
 Explore CMDB Get eBook
Actionable insights Get work done faster with AI-powered experiences. Give everyone in your organisation the info they need to make smarter decisions and improve business processes.
 Explore Generative AI Watch Video (1:35)
Security lives at the centre of all we do Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
 Find Out How Get eBook
Certified integrations IT Asset Management easily integrates with partner and third-party applications. See All Integrations Gain better visibility into SSO application usage inside Microsoft Azure Active Directory. Get visibility into usage and spend for engineering software with support for speciality licence models. Discover, track and understand your assets better, through extensive and near real-time endpoint data from BigFix. Automate and simplify the process of importing your asset data from Jamf Pro into your ServiceNow CMDB. Use Coupa procurement to purchase assets and automate procurement-related tasks. Enjoy automated EMM/UEM enrolment/unenrolment, logistics and lifecycle management for mobile devices.
Plans and Packages
Alt
What You Get ITAM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivalled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.   Contact Us for Custom Quote
 Look who's winning with ServiceNow
Key features for ITAM Software Asset Management  Modernise software asset tracking to reduce spend, mitigate risk and take action across IT.  Hardware Asset Management Reduce costs and minimise risks for hardware and consumable assets.  Enterprise Asset Management Control CapEx and OpEx, minimise risk and automate the full asset lifecycle. 
Get results quickly ServiceNow Impact Increase adoption, optimise platform health and see value faster. Try our AI- and human-powered product. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices and more.   Expert services Get a team of experts to support your implementation, improve your instance health or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognised ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions and explore products by release.  
Resources
Get eBook Find out why IT asset management should be a top C-suite level priority. Watch Video Manage all your IT assets on the same platform, from hardware to software and on-premises to hybrid cloud environments. See Latest Release The ServiceNow AI Platform connects people, functions and systems across your business. Check out the latest apps and capabilities.
Featured resources See All Resources
EBOOK Spend-Smart IT Asset Management Get eBook
eBooks How Innovative Companies Transform and Why It Matters Same Cyberthreat, Different Story White Papers Modernise and Automate IT Asset Management  IT Asset Discovery: From Visibility to Workflow
What the industry experts are saying See how ServiceNow Software Asset Management stacks up in the SAM market. Get Gartner Report
Look who's winning with ServiceNow See how companies like yours use IT Asset Management for actionable insight into asset use and costs. View All Stories Uniper saved €2M in cost reduction and efficiencies with connected IT.
 Read Story Covéa Insurance saw £450K+ estimated ROI for asset management in first year. See Case Study Cox Automotive streamlined software asset management with one centralised platform. Find Out How
Talk to an expert Connect with us to learn more about our single-platform solution for managing your assets. Contact Us
Home IT Asset Management
Contact Demo