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Recent announcements

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22/08/2023

AI to transform Aussie workforce: 1.3m roles to be automated by 2027

New research outlines how artificial intelligence (AI) will create a once-in-a-generation opportunity to upskill Aussie workers.

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25/01/2023

Q4 2022 earnings

ServiceNow reports financial results for fourth quarter and full-year 2022.

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01/08/2022

Training in Digital Skills

ServiceNow to train 1,000 Australians in digital skills.

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01/05/2022

Great Place to Work

ServiceNow makes the world work better for everyone.

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27/06/2022

Introducing Lightstep Notebooks

New Lightstep feature helps speed troubleshooting for SREs and developers.

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30/01/2023

Complaints to Customer Service Skyrocket as Australians Waste 96.5 Million Hours on Hold

93% of Aussies are changing behaviour in response to cost-of-living pressures, with cracks showing for businesses as complaints climb and consumers consider taking their business elsewhere.

Blogs

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20/07/2022

Australia’s golden opportunity

How leaders can embrace AI to transform our lives and work.

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20/08/2022

The new world of work

A roadmap for Australian business leaders.

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28/06/2022

Australia spotlight

Why business leaders need to measure ESG impact.

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31/08/2022

Public service delivery in Australia

How secure tech can improve public service delivery in Australia.

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REPORT

ServiceNow Diversity, Inclusion and Belonging Report 2021

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REPORT

ServiceNow Global Impact Report 2021

In the news

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Partners are critical for ServiceNow

Partners take centre stage as ServiceNow aims for US$15B growth target.

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ZDNet

Corporate offices need to change in one major way says ServiceNow CEO

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Supporting the hybrid workforce

It’s clear that the hybrid workplace model is the way of the future.

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New Zealand marketplace

ServiceNow thrives in a 'target rich' New Zealand marketplace

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ServiceNow takes aim at procurement pain points

ServiceNow's efforts to expand into more industries will soon include a Procurement Service Management product.

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Productivity anywhere

Why flexibility is key in a post-COVID work model

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Women in AI Awards 2022

The transformative nature of AI

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ServiceNow’s Protected Platform

Deloitte, BT Automation team up for ServiceNow deployment at the Department of Industry

Analyst resources

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ANALYST RELATIONS

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ANALYST REPORT

Gartner Magic Quadrant for Enterprise Agile Planning Tools 2021

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ANALYST POV

ServiceNow’s aspirations highlighted by new CEO and president

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ANALYST REPORT

Omdia named ServiceNow a leader in AIOps for 2021-22

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ANALYST REPORT

ServiceNow Named a Leader in The Forrester Wave

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