Empower your decision-making with a unified analytics experience. Centralise performance insights for quick sharing and proactive service optimisation.
Platform Analytics
Enrich your insights with a single, intuitive experience for actionable analytics and reporting. 
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Platform Analytics Explore Platform Benefits Apps and Capabilities Dig Deeper Platform
Put the power of unified analytics to work
Centralise performance analytics, user experience analytics and reporting in one location. Share actionable insights quickly and easily.
Improve business performance
Create proactive data visualisations to help optimise services and delivery, improve processes and stay aligned with organisational goals.
Enhance user experiences
Monitor user experience analytics across Now Platform® applications to better understand user interactions and adoption. 
Deliver proactive insights
Get notified when a business process behaves unexpectedly. Inform users when results for a key performance indicator (KPI) change significantly.
Get fast information and visualisations
Visualise information from multiple data sources quickly. Share powerful data visualisations easily using predefined reports and dashboards.
Delve into your data and surface what matters
Surface relevant, actionable information across the platform automatically in dashboards and workspaces. Improve decision-making.
Explore related capabilities Performance Analytics
Anticipate trends, prioritise resources and continuously improve with real-time analytics. 
Reporting
Create on-demand reports using a single data model for instant, up-to-date insights. 
Process Mining
Uncover trends and patterns using in-platform process mining. 
Dig deeper What is workflow automation? What is intelligent automation? What is process mining? What is a key performance indicator (KPI)?
One platform to make work flow
Platform Analytics is a capability built into the Now Platform, the single cloud application platform that all ServiceNow products run on. Automate, simplify and connect work across the enterprise to move your business forward.  
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Supercharge your business
Find out how Platform Analytics works with other capabilities on the Now Platform to help move your business forward. One platform, one architecture and one data model for your entire organisation.  
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