Service Bridge reimagines the enterprise customer experience and transforms the business by enabling seamless, digitised workflows across the ecosystem.
Service Bridge Transform your business and reimagine the enterprise customer experience (CX) by building a connected ecosystem of seamless, digital workflows. Watch Video Get Data Sheet
Service Bridge Contact Sales Benefits Features How to Buy
Benefits of Service Bridge Support richer, connected experiences Make it easier to get things done—no more switching between systems or portals. Fuel revenue growth Boost revenue with fast customer and partner onboarding and quick subscriber service catalogue refreshes. Unlock efficiency and scale Connect easily to enterprise customers and partners that also use ServiceNow and work seamlessly. Put partner capabilities to work Differentiate with more capabilities and flow-through automation across the ecosystem.
Features of Service Bridge Rapid onboarding Use a configuration-based approach to rapidly onboard customers and partners that use ServiceNow. Remote catalogue Publish and refresh your service catalogue to subscribers quickly to meet market needs fast. Remote task Reduce swivel-chairing with seamless multi-party and multi-instance workflows across the ecosystem. Proactive notifications Deliver service advisories directly to enterprise customers’ ServiceNow instances for fast action.
Additional features Proactive advisories Deliver proactive service advisories directly to your enterprise customers’ ServiceNow® instances. Progress and status updates Provide visibility in ServiceNow with updates as requests flow across the ecosystem.
Resources See All Resources Infographics  Build a Connected Ecosystem with Service Bridge Ebooks Reimagine the Enterprise Customer Experience and Fuel Growth
How to get Service Bridge Service Bridge is available with these ServiceNow products. Technology Provider Service Management Connect XaaS customers, operations teams and partners with digital workflows. Telecommunications Service Management Connect your telecom operations in a single platform. Financial Services Operations Provide efficient, resilient financial services operations for enhanced experiences.
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