Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Digital transformation helps government agents do more

Focus on what matters most in government

Connect work seamlessly, to make life better and improve services for customers.

Transform the future of government service delivery to be seamlessly interconnected, faster and secure for more personalised employee and customer experiences.

We’re all in this together.

We’re here to serve your agency

Improve efficiency and engagement with a secure cloud platform.

Federal Government

Increase efficiency, simplify processes, and meet your mission requirements.

State and Local Government

Streamline operations, engage citizens, and empower employees.

Don’t just take our word for it

See how agencies like yours are succeeding with ServiceNow.

Digitised recruitment for disaster response

See how NSW RFS digitised their volunteer application system, making it easier to manage and grow their force of 75,000 volunteers.

Transforms employee experience to deliver better outcomes

NZ Corrections digitised ten core processes across the employee lifecycle – providing the efficiency, consistency, and visibility needed to improve services.

Seamless experiences for buyers and sellers

Learn how the DTA has transformed government ICT procurement with the award winning BuyICT platform.

Featured resources


Driving innovation in government with a single platform

Governments should reflect contemporary customer expectations and ways of doing business to meet the growing demands.


DISR improves corporate services for 4k+ employees

Department of Industry, Science and Resources has successfully implemented the ServiceNow Protected Platform.


Accelerate digital transformation with the ServiceNow Protected Platform

A secure platform for protected level data.


Design better experiences, for better outcomes in government

To optimise employee and customer experiences and boost performance, agencies need to rethink total experience.


Governments need a Total Experience model for service delivery

What it takes to build an experience-led agency.


Tech to Restore Trust

The future of citizen services.


Organisations need responsible AI

With AI pervasive across work and life, building trust in its use is a business imperative.


Government Resilience – The Great Digital Reboot

Here’s how government can act now to deliver connected customer experiences.


How secure tech improves public service delivery in Australia

Agencies must align the need for rapid digital transformation with critical security and compliance requirements.


How Australia can elevate government customer experience

Connecting teams through technology and enabling data sharing can give governments a 360-degree view of the citizen experience.

Join one of our events

ServiceNow Event

Now Platform Tokyo Release Broadcast

Sign up for the Now Platform Tokyo release broadcast and hear how easy it is to innovate faster.


Knowledge 2023

Explore new ideas, expand your knowledge, and engage with experts who’ll help accelerate your digital transformation experience.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the government community to discuss industry challenges and how to unlock your potential.

Explore more:    ITSM   AIOps   Customer Service