Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More
The content you are looking for has been archived. View related content below.
️ 3 min read What's new in ServiceNow Risk for Q2 26 Every release, we post a list of demos of the latest risk and compliance features in our portfolio. Come back as we add more demos as we approach our Q2 release day on June 11. In this articl...
We wrote the book on Service Graph CMDB. Literally. If you found your way to this post, you're probably the kind of person who cares enough about configuration management to seek out a community forum. That makes you exactly who this book was writt...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content. Knowledge Center for ServiceNow's Knowledge...
Hey everyone, We're ServiceNow's Forward Deployed Engineering (FDE) team. We're a team of builders who've gained deep AI deployment expertise at tier 1 technology companies and research labs. We're certified experts on the ServiceNow AI Platform...
Autonomous SLO Creator Agent: Accelerating Service Reliability for Distributed Teams In a world where services are owned by teams spread across regions, time zones, and organizational boundaries, the challenge of maintaining consistent reliability ...
I've built a load spreadsheet to include both model and asset.I've set the model state to in production, but when I attempt to add both model and asset through bulk load, it complains that the model in not found or is in build status. The model shows...
Hi Community, I’m currently configuring Stockrooms in HAM/EAM and I have some questions about the actual OOB behavior of the following fields: Hours of operation: What changes after assigning an Operational Schedule to a Stockroom? Is it used by any...
️ 3 min read What's new in ServiceNow Risk for Q2 26 Every release, we post a list of demos of the latest risk and compliance features in our portfolio. Come back as we add more demos as we approach our Q2 release day on June 11. In this articl...
Hi everyone, My PDI (dev381884, Zurich release) has been stuck in "Hibernating" status for 2+ days now. I've tried: - Clicking Wake Instance — no response - Clicking Refresh — no response - Logging out and back in, incognito browser - Trying dif...
Hello, With the Deprecation of Agile 2.0 what is the new process you are using for Enhancement Request within your process. Are you still using ideas as Enhancement Request and how is that integrated with your process. What are the new changes you ar...
I have a catalog where i have some variable 4 variables are: applicable timeline->Select box->with values Yearly, Quarterly, Monthly. when each value is selected appropriate variable will get visible : applicable year -> Single text ->current year ap...
For two decades, IT asset managers have asked: Do we have the exact date? The answer still matters. But today's stronger question is: Do we have the exact date, or where we don't, a usable lifecycle signal we can explain, govern, and act on? We've ...
Dear HAM or HAMpro admins and gurus -I want to ask if anyone else out there is having issues recently with Normalization Services for Hardware Models? Especially for Lenovo workstation models and Xerox and HP printer models.AND do you use all the Ser...
Hi Team,I am trying to request a new ServiceNow instance with the Yokohama version. However, when I attempt to request an instance, only the Zurich and Australia versions are available in the list.I specifically require a Yokohama version instance. I...
This post documents how for years IT asset management has chased accuracy (the exact right date), but the real bottleneck today is coverage: having a usable, explainable lifecycle signal for every in-scope asset, even when the perfect date does not e...
This post covers the practical side of running a lifecycle coverage program. You'll learn where coverage gets measured — the Software Lifecycle Report in Software Asset Management (SAM) and Hardware Model Lifecycles report in Hardware Asset Managemen...
How to create a report , I am bit confused % Apps with > 0 Capabilities: Show the percentage of Apps that have at least 1 related capability. In this case we need to count the number of Apps that have at least 1 capability mapped (In Use & Build) / T...
Hello ServiceNow Team, I need help recovering my Personal Developer Instance. Instance Name:dev351754 Issue:• My PDI has been stuck in the "Waking-up instance" state for more than 24 hours.• The Developer Portal displays:"Your PDI is temporarily hibe...
This post walks through every tool Hardware Asset Management (HAM) gives you to fill in missing hardware lifecycle dates: the end-of-sale, end-of-support, and end-of-life dates that flag when an asset is becoming a risk. Manufacturers do not always p...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 11m ago | ||
| 13m ago | ||
| an hour ago | ||
| 3 hours ago | ||
| 3 hours ago |