Copy an action

Copy an action to give it a new name and move it to another application scope.

Before you begin

Role required: action_designer or admin

About this task

You can copy a custom action that you created to give it a new name or move it to another application scope. The new action has the same action properties, inputs, steps, and outputs as the source action.

You can't copy the default actions created by ServiceNow, Inc., nor can you copy actions that have a protection policy. You must have write access to an action to copy it.

Procedure

1. Navigate to All > Process Automation > Workflow Studio.
2. On the homepage, select Actions.
3. Select the action that you want to copy.
4. Click the more actions icon () and select Copy action.
   Note:

   If the Copy action option is not visible, then you don't have permission to copy the action. This could be because the action has a protection policy or because you lack the necessary user role or developer permissions.
5. In New action name, enter a unique name you want the copied action to have.
   
6. Optional: From Application, select the application scope where you want to copy the action.
7. Select Copy.

Result

Workflow Studio opens the new action.