Set up a gating approval based on the item being ordered

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • In addition to adding approvals via approval rules, you can also add approvals based on what kind of item is being ordered.

    Important:
    Classic approval rules have been replaced by the Workflow Studio Ask for Approval action. Use Workflow Studio to create workflow-driven approval logic that is easier to maintain and provides better reporting information.

    In addition to adding approvals via approval rules, you can also add approvals based on what kind of item is being ordered. We can, for example, specify that all Blackberrys need to be approved by David Loo.

    To do so, navigate to the item in question and scroll to the related list of required approvers. There are two lists:
    • Approved By Group: A list of groups that have to approve requests for this item
    • Approved By: A list of users who have to approve requests for this item
    Figure 1. Approve list
    Approve list

    In the example above, this request must be approved by all members of the Hardware group and by David Loo.

    Notes and limitations:
    1. As with approval rules, you are protected against duplicate entries. Thus if a person is a member of the hardware group, as well as being a standalone approver, the person will only get one approval request.
    2. Item-based approved work in addition to rather than instead of approval rules so you can (and probably will) use both.