Create spoke and build actions manually

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Automate an integration and generate reusable actions manually.

    Before you begin

    • Install the Spoke Generator app from the ServiceNow Store.
    • Role required: admin or action_designer

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. Click Create new > Spoke.
    3. On the General Info screen, select an image as the logo for your integration and fill in the fields.
      Field Description
      Spoke name Name to identify the custom spoke.
      Description Description about the custom spoke.
    4. Click Create and continue.
      The spoke is created and a confirmation message is displayed.
    5. On the Build Info screen, select the method using which you want to build your spoke.
    6. Select Manually and click Continue.
      The spoke details page is displayed.
    7. Click New action to create an action.
      • If you want to create actions by importing the required OpenAPI Specification, select From OpenAPI spec. For information about selecting the required operations and creating actions, see Create spoke and build actions by importing an OpenAPI Specification.
      • If you want to create actions manually, select Manually. The Action Properties screen is displayed. You should create and publish the action in the Action Designer. For more information, see Building actions.