Execute Skill action

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Execute Skill action

    The Execute Skill action enables ServiceNow customers to run a published Now Assist skill within a flow or subflow and utilize the skill's outputs dynamically. This action integrates Now Assist capabilities directly into workflows, enhancing automation and contextual assistance.

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    Key Features

    • Integration with Now Assist Skill Kit: Available as an action within the Now Assist Skill Kit, requiring the activation of the corresponding plugin.
    • Role and Subscription Requirements: Requires appropriate roles granted via delegated development or user assignment, along with subscription activation of the Now Assist Skill Kit plugin.
    • Dynamic Inputs: Accepts multiple dynamic input parameters including Workflow, Product, Feature deployment settings, Skill Config, and Skill Inputs, allowing flexible and context-aware skill execution.
    • Outputs: Produces a JSON-formatted dynamic object as output, accessible in the Data panel for use in subsequent flow steps.

    Practical Application

    By using this action, ServiceNow customers can embed AI-driven skill execution within their workflows, leveraging configured skill inputs and deployment settings to tailor responses. The JSON output allows for seamless integration and further processing within the flow, enabling enhanced automation and decision-making.

    Run a published Now Assist skill and use the skill outputs in a flow or subflow.

    Roles and availability

    Available as a Now Assist Skill Kit action.

    Subscription requirements
    This action requires activiating the Now Assist Skill Kit plugin from the Now Assist panel. For more information, see Install Now Assist plugins.
    Role requirements
    This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

    Inputs

    Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

    Workflow
    Data type: Dynamic Choice

    The Workflow deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Product
    Data type: Dynamic Choice

    The Product deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Feature
    Data type: Dynamic Choice

    The Feature deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.

    Skill Config
    Data type: Dynamic Choice

    The name of the Now Assist skill that you want the action to run. For more information on skill configurations, see Create a skill.

    Skill Inputs
    Data type: Dynamic Inputs

    The list of inputs that the Now Assist skill uses. For more information on skill inputs, see Create a skill.

    Outputs

    These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

    Output
    Data type: Dynamic Object

    The response provided by the Now Assist skill as a JSON-formatted object.