Impact Value Management Data Collection Content Pack for ITSM

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Install and configure the Data Collection Content Pack for ITSM.

    Perform the steps in the following order:

    1. Install the Data Collection Pack for ITSM
    2. Configure Data Collection for ITSM
    3. Activate Data Collection for ITSM
    4. Review ITSM artifacts

    You can also modify the configuration at any point, and maintain customizations when you are ready to upgrade. For more information, see Modifying the Data Collection configuration and Upgrading the Data Collection Content Pack.