Now Assist for Platform Health

  • Release version: Australia
  • Updated June 8, 2026
  • 1 minute to read

    • Impact's Platform Health suite comes with Now Assist powered features designed to help customers proactively identify, prioritize, and resolve technical debt.

    These tools leverage AI to accelerate leading practice adoption and optimize platform health across your ServiceNow instances.

    Overview of how Now Assist for Platform Health prevents and addresses technical debt.

    Real-time prevention monitoring for Scan Engine

    Real-time prevention monitoring functionality delivers AI-generated code fixes at the point of development, as code is written. Leading practice violations are flagged so developers can instantly generate, review, and apply AI-recommended fixes. Cleaning the code during development prevents technical debt before it releases to production.

    Fix code in real-time with Now Assist

    Resolve Scan Engine findings after scans to accelerate resolution of existing technical debt across your instance. For findings already identified by the Scan Engine, developers can generate AI-recommended fixes in bulk, review proposed changes, and apply fixes. A backlog of violations become clean code and resolved issues without timely manual development remediation.