Change Management indicators

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Indicators included in the Change Management Platform Analytics Solution.

    For more information, see Change Management (com.snc.pa.change).

    Indicator Version introduced
    Number of changes closed before planned end date Pre-Kingston
    Number of reassigned open changes Pre-Kingston
    Average implementation time of closed changes as % of urgent changes Pre-Kingston
    Average reassignment count of closed changes Pre-Kingston
    % new high- risk changes Pre-Kingston
    % of rejected changes Pre-Kingston
    Change backlog growth Pre-Kingston
    Number of open changes Pre-Kingston
    % of open changes reassigned at least once Pre-Kingston
    Average age of open changes% unsuccessful changes Pre-Kingston
    Average re-assignment of open changes Pre-Kingston
    Number of closed changes rejected Pre-Kingston
    Number of new changes Pre-Kingston
    Average close time of changes Pre-Kingston
    Summed age of updated since of open changes Pre-Kingston
    Number of closed changes Pre-Kingston
    Average age of updated since of open changes Pre-Kingston
    % of open changes before planned end date Pre-Kingston
    Number of new emergency changes Pre-Kingston
    Summed duration of closed changes Pre-Kingston
    Summed implementation time closed changes Pre-Kingston
    % of new emergency changes Pre-Kingston
    % of changes closed before planned end date Pre-Kingston
    Number of open changes before planned end date Pre-Kingston
    Summed age of open changes Pre-Kingston
    Number of unsuccessful changes Pre-Kingston
    Number of open changes after planned end date Pre-Kingston
    Summed re-assignment of open changes Pre-Kingston