Events

View user analytics event occurrences to help you analyze core steps within your business processes.

Before you begin

Role required: user

About this task

Usage Insights automatically detects all screens, gestures, and user actions in your app, saving you time and improving your workflow. You can view occurrences of user-triggered events like menu selecting, button clicking, and swiping.

You can display a pie chart view or a table view by selecting one of these toggle options .

Note:

Event properties showing ‘Sampled data’ are breakdown analyses based on only the most recent 10K records.

Procedure

1. Navigate to All > Analytics > Events.
2. Follow one of these options:
   • Search for an event:
     1. In the search field, type the name of the event to filter in the Events list, or scroll to search the Events list.
     2. Click the arrow right icon () next to the event you want to see.
     3. Click the Sessions list icon () next to the event to see similar occurrences from the Sessions list.
   • See events across all applications:
     • Click All Applications from the Web and Mobile applications list of the dashboard.
       
       
     • Under Actions for a selected event, select expand to see additional visualized event details.
       
       

User Analytics Events KPIs

These event KPIs are tracked for web and mobile platforms.

Table 1. Events KPIs

KPI	Event logs when:
App Launch External	User launches application from a notification or deep link.
User Login	User successfully logs in.
Open App/ALP	User taps ALP/screen.
Open Applet	User opens an applet.
Voice Search Tapped	User taps the Microphone icon.
Contact Support Tapped	User taps the Contact Support icon.
Field Action	User taps a button, such as Call or Email.
Search Start	Search action starts.
Search Complete	Search action completes. This time is recorded in milliseconds.