Event Management indicators

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Indicators included in the Event Management Platform Analytics Solution.

    For more information, see Event Management (com.snc.pa.em).

    Indicator Version introduced
    Summed age of open alerts Pre-Kingston
    % of open and unacknowledged alerts Pre-Kingston
    Number of reopened alerts Pre-Kingston
    Number of primary alerts out of total alerts Pre-Kingston
    % of primary alerts out of total alerts Pre-Kingston
    Number of all alerts created today except virtual Pre-Kingston
    % of alerts closed same day opened Pre-Kingston
    % of alerts closed by operator Pre-Kingston
    % of new critical alerts Pre-Kingston
    Number of open alerts not updated in last 5 days Pre-Kingston
    Average age of last update of open alerts Pre-Kingston
    Number of open alerts not updated in last 2 days Pre-Kingston
    Number of open unacknowledged alerts Pre-Kingston
    Summed duration of closed alerts Pre-Kingston
    % of alerts reopened at least once Pre-Kingston
    % Today's Impacted Business Services Pre-Kingston
    % of alerts without assigned task Pre-Kingston
    % of alerts that are flapping Pre-Kingston
    Average resolution time of closed alerts Pre-Kingston
    % of open alerts not updated in last 5 days Pre-Kingston
    Number of alerts that are flapping Pre-Kingston
    Number of Closed Alerts Pre-Kingston
    Average age open alerts Pre-Kingston
    Number of ungrouped alerts Pre-Kingston
    % of open alerts not updated in last 2 days Pre-Kingston
    Number of alerts closed same day opened Pre-Kingston
    Summed age of last update of open alerts Pre-Kingston
    Compression ratio events to alerts (today) Pre-Kingston
    % of ungrouped alerts Pre-Kingston
    Number of Open Alerts Pre-Kingston
    Number of all events created today Pre-Kingston
    % of Total Business Services Pre-Kingston
    % Business Services Uptime of today Pre-Kingston
    New Impacted Business Services Pre-Kingston
    % of Total Impacted Services Pre-Kingston
    %Impact Time of Today Pre-Kingston
    Impacted Business Services Pre-Kingston
    New Business Services Pre-Kingston
    Average Business Services Impact Time Pre-Kingston
    Sum Business Services Impact Time Pre-Kingston
    Number of New Alerts Pre-Kingston
    Number of Business Services Pre-Kingston
    Number of new non-secondary alerts Madrid
    % of alert grouping coverage Madrid
    Number of alert groups Madrid
    Number of new virtual alerts Madrid
    % of alert grouping compression Madrid
    Number of alerts without assigned task NewYork
    Number of new grouped alerts NewYork
    Number of alerts closed not by system admin NewYork