Deactivate a function field

  • Release version: Washingtondc
  • Updated July 18, 2025
  • 1 minute to read
  • The user who created a function field or a user with the admin role can deactivate it. If there are more than 20 function fields on a table, you can’t create a new function field without deactivating one or more existing ones.

    Before you begin

    Role required: admin

    Procedure

    1. Perform one of the following actions:
      • On an upgraded instance that has not been fully migrated to Platform Analytics, navigate to All > Reports > Create New.
      • On a new instance or one that has been fully migrated to Platform Analytics, navigate to All > Platform Analytics Administration > Usage and governance > Reports and select New.
    2. Select the report with the function field to deactivate.
    3. Open the Configure tab and select Configure function field.
    4. Optional: Enter text in the Search functions box to find the function field you want to deactivate.
    5. Select the function field and choose Deactivate.
      If one or more reports use the function field, you see a link to a list of those reports. You can review the list, choose Deactivate anyway, or select Cancel.
    6. Confirm the deactivation or cancel.

    Result

    The deactivated function field is no longer available for use in the reports on the table that it was based on.
    Note:
    When you deactivate a field, the user list preference is deleted. See https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116135 for information.