Collaboration permissions for ServiceNow Studio
Summarize
Summary of Collaboration permissions for ServiceNow Studio
Collaboration permissions in ServiceNow Studio control what delegated developers can do when working on an application. These permissions are configured by admins or app owners and determine access to various development tools and app management capabilities within Studio, ensuring secure and efficient teamwork.
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File Types Collaboration Permissions
These permissions regulate access to different development file types and tools within ServiceNow Studio. Both app owners and editors typically have default access to most file types, enabling them to work on components such as integrations, reporting, mobile experiences, UI Builder, workflows, service portal, service catalog, tables & forms, decision tables, playbooks, and notifications.
- All File Types: Grants access to all file types, including any beyond the listed categories.
- Integrations: Access to web service APIs, REST APIs, data sources, and Integration Hub imports.
- Reporting: Access to reports and scheduled reports.
- Mobile builders: Access to Mobile App Builder and related tools.
- UI Builder: Access to build complex user interfaces.
- Workflow and Workflow Studio: Access to create and edit workflows and flows.
- Service Portal: Access to service portal editors.
- Service Catalog: Access to catalog items and related file types.
- Tables & Forms: Access to table columns, form layouts, and list layouts.
- Decision Tables: Access to create multi-conditional decision logic.
- Playbooks: Access to design processes; editing subflows/actions requires Flow Designer permission.
- Notifications: Access to create email notifications and templates.
Security and Programming Tools Permissions
- Manage Access Control: Allows access to security-related files like ACLs and roles; default enabled for both owners and editors.
- Allow Scripting: Grants access to script fields such as Business Rules, UI Actions, and Client Scripts; default disabled for both owners and editors.
Application Management Permissions
These permissions control critical app lifecycle actions:
- Delete Application: Owners can delete apps; editors cannot.
- Manage Collaborators: Owners can add or modify developer permissions; editors cannot.
- Source Control: No default access for owners or editors.
- Invite Collaborators: Both owners and editors can invite new developers.
Deployment Permissions
Deployment-related permissions regulate the ability to upgrade, deploy, and publish apps:
- Upgrade App: No default access for either role.
- Submit for Deployment: Owners can request deployment; editors cannot.
- Publish App to Repo: No default access.
- Publish to App Store: No default access.
Practical Implications for ServiceNow Customers
Understanding and configuring collaboration permissions allows you to securely delegate development tasks while maintaining control over sensitive app management functions. Owners have broader rights, including managing collaborators and app deletion, while editors have more restricted permissions by default. This ensures that development teams can collaborate effectively without compromising application security or integrity.
Collaboration permissions determine what delegated developers can do when working on an app in ServiceNow Studio. Admins or app owners set these permissions.
For more information, see Collaborating on apps using ServiceNow Studio.
File types custom collaboration permissions
| Permission | Description | Owner default setting | Editor default setting |
|---|---|---|---|
| All File Types | Access to all file types, including additional file types not granted by the other options. | Yes | Yes |
| Integrations | Access to web service APIs, REST APIs, data sources, and Integration Hub - Import. | Yes | Yes |
| Reporting | Access to reports and scheduled reports. | Yes | Yes |
| Mobile builders | Access to build mobile experiences, such as with Mobile App Builder. | Yes | Yes |
| UI Builder | Access to UI Builder to build complex interfaces. | Yes | Yes |
| Workflow | Access to Workflow Editor and Activity Creator. | Yes | Yes |
| Service Portal | Access to Service Portal editors and tools. | Yes | Yes |
| Workflow Studio | Access to the Workflow Studio design environment to create flows and actions. | Yes | Yes |
| Service Catalog | Access to catalog-related file types such as catalog items, record producers, and variables to add catalog items to apps. | Yes | Yes |
| Tables & forms | Access to model and layout-related file types such as table columns, form layout, and list layout. | Yes | Yes |
| Decision Tables | Access to decision tables to create decision logic based on multiple if-else rules. | Yes | Yes |
| Playbooks | Access to the Playbooks design environment to create processes. Editing activity subflows or actions requires the Flow Designer permission. | Yes | Yes |
| Notifications | Access to create automatic email notifications and work with email templates. | Yes | Yes |
Security/Entitlement custom collaboration permissions
Manage access control grants access to security management files, such as Access Control Lists and roles.
The default setting for both owners and editors is selected.
Programming tools custom collaboration permissions
Allow scripting grants access to script fields, such as those in Business Rule, UI Action, and Client Script.
The default setting for both owners and editors is de-selected.
Application management custom collaboration permissions
| Permission | Description | Owner default setting | Editor default setting |
|---|---|---|---|
| Delete application | Access to delete the app. | Yes | No |
| Manage collaborators | Access to change the developers and their permissions to collaborate on an app. | Yes | No |
| Source control | Access to source control tool integrations. | No | No |
| Invite collaborators | Access to invite developers to collaborate on an app. | Yes | Yes |
Deployment custom collaboration permissions
| Permission | Description | Owner default setting | Editor default setting |
|---|---|---|---|
| Upgrade app | Access to upgrade applications. | No | No |
| Submit for deployment | Access to request deployment for an app. | Yes | No |
| Publish app to repo | Access to publish the app to your repo. | No | No |
| Publish to app store | Access to publish the app to your app store. | No | No |