User sessions record
View overall session statistics for a user, and event timeline details for a user's specific sessions.
You can access a user sessions record from a sessions or users list screen.
- From the sessions list screen, click on a timeline event.
- From the users list screen, click on a user record from the list.
| Field | Description |
|---|---|
| User ID | Generated hashed sys_id value for each user. Actual user IDs
are not displayed, and instead are automatically hashed via the SHA-256 hash
function.Note: Users not logged into the portal are displayed as
“Anonymous”. |
| Add tag | Enter a text label name to associate with a user's record. You can view assigned tags on individual records in the Users or Sessions list. |
| Search | Opens the Sessions list filtered for all sessions performed by the user. |
| First Session | Date and time the user first accessed the application. |
| Last Session | Date and time the user last began a session. |
| Time in App/Time on Site | Average time the user spent on the site or in the application across all versions and devices, and total number of sessions performed by the user. |
| Locales | Language the user viewed the application in, and country they accessed from. |
| App Versions | All application versions the user has installed across all devices. |
| Devices & Installations | Shows browser type, device and device version used by the user, along with a list of date ranges in which the user was active per installation. Every time a user reinstalls the app, a new date range appears. |
| Locations | List of locations the user accessed sessions from. |
| Custom Properties | Opens available SDK API Reference documentation providing information on adding custom properties. |
| Instance ID | The instance’s unique identifier. |
| Instance Name | The instance’s friendly display name. |
| Language | The preferred language a user's device was set to in which they performed the session. |
| Login Count | The number of times a user has logged in to the app by entering their email and password. |
| Sessions window | Shows the following session details:
You can reorder sessions by date, index number, session duration, or app version. |
| Timeline | Shows a timeline of events for the user session. To see more detail for an
event, click the Expand icon |
| Session Details | Displays the Session Details record for the selected session. |