Example Build Agent use cases

Use Build Agent for a wide range of development scenarios beyond application creation, including app analysis, modernization, documentation, governance, and learning assistance. Reference these scenarios to identify ways to apply Build Agent across your development workflow.

Documentation creation

Use Build Agent to create customized knowledge base articles and knowledge articles, so users can access information and learn the application more easily.

Build Agent can automate the creation of readme files for source code repositories. Generated readme files provide clear, structured documentation that outlines installation procedures, usage guidelines, and example snippets, which streamlines the onboarding process for new developers.

Learning assistance

Use Build Agent as a resource for learning ServiceNow application development practices. You can ask about a wide range of topics, including development techniques, available APIs, and the overall functionality of the ServiceNow AI Platform.

Build Agent supports continuous learning by summarizing relevant documentation, highlighting key points, and providing concrete examples that illustrate complex concepts, which helps developers grasp and apply general guidelines in their work.

Brainstorming sessions

Use Build Agent to refine application development ideas and capture structured requirements for later build steps during brainstorming sessions. Requirements are captured in detail during these sessions, supporting a structured process for developing application features. All ideas are documented so your team can reference previous discussions and integrate feedback during the development lifecycle.